Aiyanna Foster
Roswell,GA
Summary
Enterprising Senior Executive Administrator with over 15 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Overview
25
25
years of professional experience
Work History
General Manager
TGS
Atlanta, GA
11.2014 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
IM MUSIC GROUP
Baltimore, MD
03.2010 - 06.2014
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Regional Director
Americal Corporation
Henderson, NC
03.1998 - 07.2013
- Attended weekly meetings to discuss and optimize strategies.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Promoted company by giving exciting and dynamic presentations to customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Increased revenue up to 20 million in 2 years.
Education
Bachelor of Arts - Leadership
Grand Canyon University
Phoenix, AZ10.2016
Master of Science - IT Management
Grand Canyon University
Phoenix, AZ12.2020
Associate of Science - Medical Terminology
Vance Granville Community College
Henderson, NC12.2003
High School Diploma -
Franklinton High School
Franklinton, NC06.1996
Skills
- Multi-line phone proficiency
- Filing and data archiving
- Excellent active listener
- Great time management abilities
- Administrative skills
- Research abilities
- Travel coordination
- Schedule & calendar planning
- Strategic Planning
- Office administration
- Office management
- Proofreading
- Scheduling
Timeline
General Manager
TGS
11.2014 - 08.2023
General Manager
IM MUSIC GROUP
03.2010 - 06.2014
Regional Director
Americal Corporation
03.1998 - 07.2013
Bachelor of Arts - Leadership
Grand Canyon University
Master of Science - IT Management
Grand Canyon University
Associate of Science - Medical Terminology
Vance Granville Community College
High School Diploma -
Franklinton High School
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