Reliable and fast-learning individual with a Computer Science background. Highly motivated to grow in the IT field, learn new technical skills, and contribute to a professional team.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Neiman Marcus
Bellevue
04.2025 - 09.2025
Delivered excellent customer service and personalized product recommendations
Maintained organized work area and assisted with inventory control
Developed communication and teamwork skills
Retail Sales Associate
T-Mobile
Bellevue
01.2021 - 12.2022
Assisted customers with mobile device selection, plans, and account setup
Provided troubleshooting support for devices and services
Maintained organized store environment and supported sales goals
Developed communication, problem-solving, and multitasking skills
Passenger Customer Service Agent
Singapore Airlines
Seattle-Tacoma International Airport
01.2020 - 12.2021
Assisted travelers during check-in and boarding procedures
Resolved passenger inquiries and concerns with professionalism
Maintained accuracy under time-sensitive conditions
Customer Support Representative
TechLine Call Center
Bishkek
01.2019 - 12.2020
Answered customer calls and assisted with basic technical questions
Recorded and escalated issues to the appropriate departments
Gained experience with customer relationship management tools