Aizhana Jones

• Supported workflow management across 40–50 active matters at once by tracking deadlines, milestones, scheduled events, document needs, and follow-up items to keep work moving.

• Coordinated communication between clients, attorneys, courts, insurers, medical providers, record custodians, and other outside contacts.

• Maintained organized, accurate electronic files and high-volume records while keeping required materials updated and easy to retrieve.

• Assisted with scheduling for meetings, depositions, hearings, client calls, and other time-sensitive tasks while adjusting to shifting priorities.

• Prepared and proofread professional correspondence, reports, summaries, and formal documents, and completed research to support team needs and decisions.

• Coordinated calendars, schedules, client communications, and records to ensure timely progress across multiple active matters.

• Maintained accurate and confidential records and prepared professional correspondence, summaries, and administrative documentation.

• Organized schedules, tracked outstanding tasks, and coordinated communications to streamline day-to-day team operations and maintain efficient administrative workflows.

• Communicated directly with clients and external parties regarding documentation, scheduling, status updates, and ongoing needs.

• Managed day-to-day office operations, including scheduling, correspondence, records management, client and vendor communications, and confidential business information.

• Coordinated administrative workflows and competing priorities to support efficient daily operations and timely completion of business needs.

• Managed billing, invoicing, payments, account reconciliation, and expense tracking while maintaining accurate financial records in QuickBooks.

• Trained junior team members on administrative procedures and organizational systems, promoting consistency and effective team workflows.