AJ ARIAS
Cincinnati,OH
Summary
Bilingual business banking professional with 5+ years of client relationship, sales, and portfolio growth experience. Proven track record of expanding small business portfolios, delivering cash flow solutions, and fostering strategic community partnerships. Recognized for supporting business clients through credit and cash flow analysis and developing trusted relationships across diverse markets. Skilled in consultative sales, risk assessment, and leveraging community engagement to drive financial success. Passionate about empowering small business owners and strengthening the local economy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Banker II
Fifth Third Bank
05.2024 - Current
- Exceeded all major Balanced Scorecard targets, achieving 103% revenue growth, 105.9% loan performance, and a 4.60 Customer Experience score — directly contributing to top-quartile branch performance.
- Drove multi-segment portfolio expansion with 100.4% consumer household growth and 101.5% preferred/small business growth by executing a consultative sales strategy and leveraging strong One Bank partnerships.
- Strengthened market presence by serving as a bilingual advisor and partnering with the Hispanic Chamber to lead financial literacy and small business workshops, improving compliance understanding, deepening COI relationships, and driving community-focused growth.
- Partnered cross-functionally with Mortgage, Investment, and Business Banking teams to uncover new revenue opportunities and deliver holistic financial solutions that elevated both household growth and branch profitability.
Player Development Trainee
Kansas City Royals
03.2023 - 09.2023
- Served as a liaison for Spanish-speaking athletes and staff, improving communication, inclusion, and performance tracking.
Operations Intern
Arias & Goodman Sports Agency
06.2019 - 03.2023
- Coordinated international recruitment and development for 25+ youth baseball players, leading to multiple free-agent signings.
Technology Intern
Toronto Blue Jays
02.2022 - 11.2022
- Supported data-driven decision-making by delivering real-time performance insights to coaches and management.
Sales Specialist
P.C. Richard & Son
09.2017 - 06.2021
- Ranked as Top Sales Associate for two consecutive years, exceeding sales targets by 25%+ in a competitive commission-based environment.
- Utilized CRM systems to drive follow-up campaigns, maintain client relationships, and maximize customer retention.
Education
B.S. - Business & Management
Montclair State University
05.2020
A.A. - Business Administration & Sports
Mercer County Community College
05.2018
Skills
- Bilingual: English & Spanish
- Business Banking
- Credit Analysis
- Client Relationship Management
- Portfolio Growth
- Cash Flow Solutions
- Risk Management
- Community Engagement
- Financial Literacy
- Customer service
- Financial services
- Positive attitude
Websites
Certification
VITA Tax Preparer Certification – 2024
COMMUNITY & LEADERSHIP
- Latino Business Resource Group (Fifth Third Bank), Development & Recruiting Lead, Supported professional development initiatives and mentorship within the Latino community.
- Hispanic Chamber of Commerce of Cincinnati, Workshop Facilitator & Partner, Led small business and financial literacy sessions to strengthen economic empowerment and COI partnerships.
Timeline
Personal Banker II
Fifth Third Bank
05.2024 - Current
Player Development Trainee
Kansas City Royals
03.2023 - 09.2023
Technology Intern
Toronto Blue Jays
02.2022 - 11.2022
Operations Intern
Arias & Goodman Sports Agency
06.2019 - 03.2023
Sales Specialist
P.C. Richard & Son
09.2017 - 06.2021
A.A. - Business Administration & Sports
Mercer County Community College
B.S. - Business & Management
Montclair State University