AJ Berge
Broomfield,CO
Summary
Hard working, people-oriented individual seeking new opportunities in food and beverage industry. 10 Years of customer service and leadership experience provides solid foundation in interpersonal communication, time management and learning on the job. Proficient in MS Office and Windows, Google suite and Slack with computer skills to quickly learn new software
Overview
6
6
years of professional experience
Work History
Training Coordinator, Head Server, Bartender
Bonefish Grill Restaurants
10.2021 - Current
- Cultivated warm relationships with regular customers.
- Operated bar during peak hours, generating revenue between $4000 and $7000
- Ensured accurate electronic distribution of daily tips
- Compiled daily sales data and generated sales reports nightly
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
Certified Nursing Assistant
Frasier Meadows
11.2020 - 10.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for upwards of 8 residents per shift in assisted living facility and delivered high-quality support to meet all needs.
Cafe Manager
OTIS Craft Collective
07.2018 - 03.2020
- Developed and implemented barista training program with emphasis on high-quality preparation and customer service
- Prepared customer base for complete company re-brand while maintaining 100% employee retention
- Hired and led two assistant managers and delegated workload
- Managed staff of 9 while coordinating with employees in other departments
Education
Partial Bachelor's - Accounting
Seattle Pacific University
Seattle, Washington Skills
- Emotional agility
- Time management
- Ability to learn quickly while working
- Relationship development
- Physical stamina
- Compassionate communication
Timeline
Training Coordinator, Head Server, Bartender
Bonefish Grill Restaurants
10.2021 - Current
Certified Nursing Assistant
Frasier Meadows
11.2020 - 10.2021
Cafe Manager
OTIS Craft Collective
07.2018 - 03.2020
Partial Bachelor's - Accounting
Seattle Pacific University
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