AJ Garrett
Cyber Analyst
Costa Mesa,CA
Summary
Detail-oriented Cyber Operations professional combining technical support and project leadership across various IT roles. Developed and enforced security policies while managing SIEM tools to enhance threat detection. Continually advancing knowledge through an M.S. program, reinforcing a commitment to cybersecurity excellence.
Overview
3
3
years of professional experience
3
3
Certifications - Net+, Sec+ & Az-900
1
1
Bachelors - CyberOperations
1
1
A.S - Comp Sci & Information Technology
Work History
Jr. Systems Administrator
Skyward Technical Solutions
09.2024 - Current
- Triaged and resolved helpdesk tickets, ensuring high client satisfaction through timely and professional support
- Led projects for UPS/server replacements, asset management implementation, email migrations, and SIEM deployments, enhancing system reliability and security posture
- Investigated security breach incidents, tracking compromised accounts and identifying attack origins to improve incident response and prevent future occurrences
- Developed and enforced security policies across O365/AD environments including password policies, sensitivity labels, and geofencing
IT Field Support Specialist I
TechMD
04.2024 - 07.2024
- Provided onsite support and managed helpdesk tickets, coordinating team efforts during manager's absence
- Configured and deployed new workstations and Meraki switches and firewalls
- Replaced and maintained technical equipment, minimizing downtime and ensuring operational continuity
Help Desk Tier 1
Corporate IT Solutions
11.2023 - 03.2024
- Resolved internet and connectivity issues while monitoring client environments using SolarWinds.
- Maintained clear communication with clients during outages and service disruptions.
- Ensured smooth daily operations by performing essential tasks effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
M.S. - Cyber Operations
Dakota State University
Madison, SD03-2027
B.S. - Cyber Operations
Dakota State University
Madison, SD03-2026
A.S. - Cyber Security & Information Technology
Coastline Community College
Garden Grove, CA09-2023
Skills
- Active Directory
- Firewall configuration
- Patch management
- Windows administration
- Linux administration
- Server management
- Incident response
- Cybersecurity principles
- Network configuration
- Technical documentation
- Network security
- Cybersecurity fundamentals
- Cybersecurity analysis
Certification
- Microsoft Azure Fundamentals (AZ-900)
- CompTIA Security+
- CompTIA Network+
Operating Systems
- Windows
- Linux
Network Infrastructure
- FortiGate / SonicWall
- Cisco / Meraki
- Ubiquiti
- ESXi / VMware
- Active Directory / Azure
Security Tools
- Wazuh
- Suricata
- OpenVAS / Nessus
- SentinelOne & Huntress
- Wireshark / Nmap
- Splunk / Sysmon
- Connectsecure
- Bitlocker / PfSense
- Exiftool / FTK
- Wazuh/Suricata
- Any.run
Timeline
Jr. Systems Administrator
Skyward Technical Solutions
09.2024 - Current
IT Field Support Specialist I
TechMD
04.2024 - 07.2024
Help Desk Tier 1
Corporate IT Solutions
11.2023 - 03.2024
M.S. - Cyber Operations
Dakota State University
B.S. - Cyber Operations
Dakota State University
A.S. - Cyber Security & Information Technology
Coastline Community College