Theodore Flores
Highland,IN
Summary
Results-driven IT professional with eight years of experience in systems administration. Seeking a role where I can apply my skills and experience in systems administration to contribute to the success of an organization.
Overview
15
15
years of professional experience
Work History
Jr. Systems & Endpoint Administrator
T&B Tube Company
Gary, IN
06.2016 - Current
- Install and configure operating systems, software applications, and system management tools.
- Provide technical support to users regarding hardware, software, and networking issues.
- Maintain an inventory of all IT assets including hardware and software licenses.
- Implement security measures such as firewalls and user access controls.
- Managed organizational security by monitoring networks for potential threats and remediating any systems vulnerabilities.
- Manage Microsoft 365 cloud system environment.
Certified Pharmacy Technician (CPhT)
CVS Pharmacy
Merrillville, IN
11.2015 - 05.2016
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained daily inventory of medications and ensured proper storage conditions.
Pharmacy Technician II
Franciscan Health Crown Point
Crown Point, IN
08.2014 - 10.2015
- Dispensed and delivered patient medications to nurses and other care teams throughout hospital.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
- Filled departmental requisitions and crash cart medication trays.
- Calculated, weighed, measured and mixed ingredients for compounding, with expert precision.
Sales Floor Team Member
Target
Valparaiso, IN
12.2013 - 08.2014
- Assisted customers with product, promotion and policy information.
- Updated pricing and sales signs to promote merchandise.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Trained new team members.
Certified Pharmacy Technician (CPhT)
St. Margaret Mercy Hospital
Hammond, IN
07.2012 - 10.2013
- Obtained and documented medication and allergy history from Emergency Room patients.
- Worked closely with patients, doctors, nurses, care centers, and pharmacies to ensure patient's medication profile was accurate.
- Assisted pharmacist on duty with filling patient medication orders.
Sales Floor Team Member & Pharmacy Technician
Target
Saint John, IN
08.2011 - 07.2012
- Maintained visually appealing and effective displays for the entire store.
- Offered exceptional customer service to differentiate and promote the company brand.
- Processed all sales transactions accurately and in a timely fashion.
- Filled and processed prescriptions in a timely and accurate manner.
Cashier & Customer Service Team Member
Strack & Van Til
Munster, IN
11.2008 - 08.2011
- Executed all transactions quickly and accurately.
- Delegated tasks to team members to optimize productivity.
- Arranged and stocked department displays, when needed.
Education
High School Diploma -
Highland High School
Highland, IN06-2009
Skills
- Customer Service
- Hardware Troubleshooting
- Server Management
- Technical Support
- Active Directory
- Microsoft 365
- macOS systems Management
- Windows systems management
References
References available upon request.
Timeline
Jr. Systems & Endpoint Administrator
T&B Tube Company
06.2016 - Current
Certified Pharmacy Technician (CPhT)
CVS Pharmacy
11.2015 - 05.2016
Pharmacy Technician II
Franciscan Health Crown Point
08.2014 - 10.2015
Sales Floor Team Member
Target
12.2013 - 08.2014
Certified Pharmacy Technician (CPhT)
St. Margaret Mercy Hospital
07.2012 - 10.2013
Sales Floor Team Member & Pharmacy Technician
Target
08.2011 - 07.2012
Cashier & Customer Service Team Member
Strack & Van Til
11.2008 - 08.2011
High School Diploma -
Highland High School
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