Adobe Creative Suite
Geoffery Davis
Denver,CO
Summary
US Air Force Veteran and graduate with Bachelors of Science in Information Technology with proven leadership skills. Spent 6 years as a freelance/contract graphic designer and printmaker but always held a strong interest in the Information Technology industry and keeping current with advancements and IT trends. Attended LeaderQuest, an ACI Learning Company for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Courses include Axelos ITIL 4 Foundation, CompTIA A+, Network+ and Security+. Obtained the ITIL certification and ready to secure A+, Network+ and Security+ with minimal notice. Seeking opportunities in areas including IT Specialist, Help Desk, Cyber Security, Service Desk or Technical Support.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Service Desk and Endpoint Systems Administrator
Maxar Space Technologies/Contract
06.2022 - 10.2023
- Experienced IT Service Desk Analyst with 3+ years of experience in providing technical support to customers
- Proven ability to troubleshoot and resolve complex technical issues
- Proficient in a variety of IT technologies, including Windows, macOS, Linux, and Microsoft Office Suite
- Strong analytical and problem-solving skills across multi-domain infrastructures
- Ability to work independently and as part of a team.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Planned and implemented upgrades to system hardware and software.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Installed and configured network printers and other peripheral devices.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
Graphic Design and Printmaking
Freelance/Contract
06.2015 - 06.2022
- Created promotional digital media and printed materials for retail/event needs
- Utilized Adobe Creative Cloud, Microsoft Office Suite, and other software to meet consumer needs
- Maintained files and folders of customer assets for quick reference
- Completed jobs in a timely and efficient manner.
- Optimized graphic designs for diverse platforms, including web, mobile, social media, email campaigns, and print collateral.
- Developed graphics and visual content for social media campaigns.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Reduced production costs by streamlining design processes without sacrificing quality or creativity.
- Developed custom illustrations and graphics tailored to client specifications, ensuring their satisfaction and repeat business.
- Created logos, illustrations and typography for various organizations.
- Created digital image files for use in digital and traditional printing methods.
- Created original artwork for range of print, web and video projects.
- Developed creative design for print materials, banners and signs.
Fine Art Reproduction Manager
Untitled Editions
05.2019 - 06.2020
- Responsible for accurate reproductions, color matching, and inventory management for two internationally recognized fine art painters
- Created and maintained a functional database of print-ready images for e-commerce as well as gallery sales
- Produced high-quality giclee reproductions, performed scheduled and regular maintenance on printers while accurately logging and fulfilling inventory needs.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Accomplished multiple tasks within established timeframes.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Senior Corrections Officer
Travis County Sheriff's Office
08.2007 - 04.2015
- Responsible for the safety, security, processing, housing, and ensuring policy was followed for arrestees and employees
- Trained as a first responder, proficient in conflict resolution, data entry, and maintaining a safe environment.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Provided expert testimony during parole hearings, presenting objective evaluations of inmate behavior and progress toward rehabilitation goals.
- Assisted in intake and release of inmates.
- Mentored junior corrections officers, promoting best practices in maintaining order and safety within the facility.
- Responded to emergency situations and provided first aid following facility guidelines.
- Collaborated with medical staff to address inmates'' health concerns, providing necessary support for treatment plans.
- Coordinated emergency response efforts during critical incidents, minimizing risks to staff and inmate safety.
- Deescalated tense situations using crisis intervention techniques, preventing harm to both staff members and inmates.
- Assisted in the development of new policies and procedures aimed at reducing recidivism rates among released inmates.
- Monitored and confirmed compliance with safety standards and regulations.
- Oversaw the implementation of security measures, including the installation and maintenance of surveillance equipment, ensuring a secure environment for staff and inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Served as a liaison between correctional facility staff members and external law enforcement agencies, facilitating information sharing related to ongoing cases or investigations.
- Implemented innovative strategies for managing challenging inmate populations, promoting a safe environment conducive to rehabilitation efforts.
Military Working Dog Handler
United States Air Force
01.2001 - 01.2006
- Utilization of explosive ordinance detector dog
- Deployed as part of Secret Service security team in protection of POTUS and VPOTUS
- Responsible for training, maintaining logs, and execution of law enforcement duties.
- Reduced potential security threats with regular detection sweeps for explosives and narcotics using MWD teams.
- Strengthened communication skills among team members through regular briefings, debriefings, and after-action reviews following missions or training exercises.
- Supported safety objectives by providing crowd control and force protection during high-risk missions and events.
- Contributed to mission success through expert handling of specialized search techniques, including building searches, open area searches, and vehicle searches.
- Delivered public presentations to educate public on animal training and behavior.
- Collaborated with veterinarians, animal caretakers and other animal experts on how best to train animals.
- Developed strong partnerships with local law enforcement agencies, fostering cooperation in joint training exercises and operations.
- Played a pivotal role in emergency response situations, utilizing MWD teams to quickly assess and neutralize potential threats.
- Tracked metrics such as overall health, behaviors, and diet to isolate and address concerns.
- Utilized positive reinforcement techniques to successfully train animals.
- Achieved successful mission outcomes by effectively managing the deployment of MWD teams in various operational environments.
- Safeguarded personnel assets with diligent implementation of security measures during sensitive site visits or VIP escorts using MWDs as a deterrent tool.
Education
Bachelor of Science in Information Technology -
University of Phoenix
Tempe, AZ02.2019
Skills
Operating System Deployment
System monitoring
Performance Tuning
Organizational Leadership
Help Desk Software
Program installations
Remote Conferencing Support
Technical Support
ITIL Processes
Incident Management
Team Collaboration
Software Installation
Hardware Installation
Attention to Detail
Certification
- Axelos Global Best Practice ITIL Foundation Certification, 04/2021
- University Of Phoenix Advanced Digital Multimedia Development, 02/2019
Military Experience
United States Air Force, Fort Carson, Denver, CO, Military Working Dog Handler, 2001, 2006, Utilization of explosive ordinance detector dog, Deployed as part of Secret Service security team in protection of POTUS and VPOTUS, Responsible for training, maintaining logs, and execution of law enforcement duties
Training
LeaderQuest, an ACI Learning Company, Centennial, CO, Computer User Support Specialist (CUSS), 06/2021, Axelos - ITIL v4 Foundation, CompTIA A+ 1001 & 1002, CompTIA Security+ 601 CML, CompTIA Network+ 007 CML
Timeline
Service Desk and Endpoint Systems Administrator
Maxar Space Technologies/Contract
06.2022 - 10.2023
Fine Art Reproduction Manager
Untitled Editions
05.2019 - 06.2020
Graphic Design and Printmaking
Freelance/Contract
06.2015 - 06.2022
Senior Corrections Officer
Travis County Sheriff's Office
08.2007 - 04.2015
Military Working Dog Handler
United States Air Force
01.2001 - 01.2006
Bachelor of Science in Information Technology -
University of Phoenix
Quote
“If everyone is moving forward together, then success takes care of itself.”
Henry Ford
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancementWork from home optionPaid sick leaveCompany Culture4-day work weekPersonal development programsFlexible work hoursHealthcare benefitsSoftware
Zoom
Teams
Windows
Filmmaking
I have spent the past 5 years following and filming muralists and graffiti artists in Taos, NM. The film shows the lives of working artists attempting to maintain the status quo in a community where Fine Art thrives and the style that speaks to them struggles, and yet has a profound voice. The film depicts their struggles with addiction recovery while putting on display the therapeutic power that art has on their recovery. The working title for the film is "Vagrant Hearts" and I am exploring an independent route of release and distribution that mirrors their art style and delivery.
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