Leann Trujillo
Colorado Springs,Colorado
Summary
Results-driven individual focused on tackling new challenges. Strong work ethic and adaptability enable effective performance in various settings. Skilled in rapid skill acquisition and fostering positive team dynamics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
JR Systems Administrator & IT Tech Lead
Rocky Mountain Health Care Services
Colorado Springs, CO
09.2020 - Current
- Executed routine backups and disaster recovery procedures to ensure data integrity.
- Conducted system audits to identify vulnerabilities and maintain compliance standards.
- Collaborated on IT projects to facilitate system upgrades and migrations.
- Managed Active Directory objects, including users, groups, and organizational units.
- Performed maintenance activities by patching systems and applications regularly.
- Tracked equipment and inventory to maintain optimal levels of technical supplies.
- Facilitated interdepartmental communication for successful project completion.
- Led team performance through training, mentoring, and motivation efforts.
IT Tech II
Rocky Mountain Health Care Services
Colorado Springs, CO
04.2018 - 10.2020
- Established and managed Distribution groups in Active Directory and Microsoft Office 365 Admin Console.
- Addressed end-user support requests, providing step-by-step troubleshooting assistance.
- Created and deployed computer images efficiently for system setup.
Information Technology Specialist
U.S. Army
Colorado Springs, CO
04.2014 - 04.2018
- Administered secure Army networks, including NIPR and SIPR systems, ensuring continuous operational readiness.
- Installed and configured over 200 workstations to enhance user productivity.
- Provided Tier I/II help desk support, resolving hardware and software issues effectively.
- Ensured compliance in handling, storage, and transmission of classified data.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO12.2023
Associate of Science - Management
Colorado Technical University
Colorado Springs, CO07.2023
Bachelor of Science - Information Technology
Colorado Technical University
Colorado Springs, CO03.2021
High School Diploma -
Questa High School
Questa, NM05.2010
Skills
- Active directory management
- Team leadership
- Technical troubleshooting
- User support and customer service
- Backup solutions
- System upgrades
Certification
ITIL Foundation, Iron Horse University, Fort Carson, CO
Timeline
JR Systems Administrator & IT Tech Lead
Rocky Mountain Health Care Services
09.2020 - Current
IT Tech II
Rocky Mountain Health Care Services
04.2018 - 10.2020
Information Technology Specialist
U.S. Army
04.2014 - 04.2018
Associate of Science - Business Administration
Colorado Technical University
Associate of Science - Management
Colorado Technical University
Bachelor of Science - Information Technology
Colorado Technical University
High School Diploma -
Questa High School