Tyler Randolph Lowe

Work History

Lead Senior Systems Administrator

Benchmark Electronics, inc

08.2019 - Current

Led team of four Senior Systems Administrators in redesigning global domain and Active Directory service following ransomware attack, resulting in improved security and streamlined operations.
Successfully migrated critical datacenter applications from legacy Dell hyper-converged appliances (vFlex, pFlex, vBlock) to new HPE hardware with Nutanix Acropolis, minimizing downtime and enhancing performance.
Served as designated subject matter expert for Dell Data Domain (IDPA) Backups across 26 sites, providing expert guidance and support to ensure reliability and effectiveness of backup operations throughout organization.
Successfully migrated from on-premises Exchange to Hybrid Office 365 environment.
Implemented Scale KVM appliances and constructed new infrastructure alongside application servers for 26 global locations, ensuring robust and scalable IT environments to support diverse operational needs across organization.
Implemented enterprise-level WSUS/MDT solution, enhancing patch management and deployment efficiency organization-wide which reduced security incidents with proactive monitoring and timely patching of systems.
Deployed internal SMTP and Secure Mail Environment, leveraging custom scripts developed to automate provisioning of SMTP services. This streamlined deployment process and ensured efficient and reliable mail communication within organization
Migrated On-Prem Intranet to Sharepoint Online.
Demonstrated leadership skills in managing projects from concept to completion.
Acted as team leader in group projects, delegating tasks and providing feedback.
Coached and mentored employees, offering constructive feedback for performance improvement.

Systems Administrator

Public Storage

10.2006 - 08.2019

Responsible for managing and maintaining corporate network infrastructure spanning over 2600 properties, multiple data centers, and two call centers.
Proficient in TCP/IP, LAN, WAN, Wi-Fi, and VoIP technologies.
Efficiently manage and troubleshoot routers, switches, firewalls, DHCP, DNS, Active Directory, SAN/NAS file servers to ensure optimal network performance and security.
Conduct daily system monitoring of over 300 physical and virtual servers, including Hyper-V, VMware, and Nutanix hyper-converged appliance, ensuring smooth operations and identifying potential issues proactively.
Serve as primary point of contact for third-party providers, facilitating seamless communication and collaboration to address network and system-related requirements.
Provide comprehensive support for network and system hardware/software, including maintenance, upgrades, and generating reports for patching and server backups.
Deliver prompt end-user support for remote users, corporate offices, and two call centers in Gilbert, AZ, and Glendale, CA, as well as national remote office and property sites.
Develop and maintain Windows Deployment Server and SCCM environments, overseeing OS, application, and patch deployment to ensure consistency and efficiency.
Successfully deploy and maintain Windows Server Update Services for over 5000 clients, ensuring timely updates and optimal system security.
Develop scripts and automation tools to enhance system efficiency and streamline repetitive tasks.
Document network policies, procedures, and standards to ensure consistency and compliance.

Summary

Overview

Work History

Lead Senior Systems Administrator

Systems Administrator

Skills

Education

Some College (No Degree) - Information Technology

Certification

Additional Information

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