Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JEFFREY FRODYMA

Parker,CO

Summary

Systems Administrator with 20 years of experience in designing, developing, and maintaining complex software and server infrastructures. Expertise in implementing enterprise solutions for large-scale, web-delivered business applications. Proven ability to troubleshoot effectively and communicate across various IT environments. Strong understanding of the Software Development Life Cycle, with a focus on delivering results under tight deadlines.

Overview

26
26
years of professional experience

Work History

Senior Systems Administrator

Xcel Energy
Denver, Colorado
01.2017 - Current
  • Spearheaded migration efforts to cloud-based platforms, reducing operational costs and increasing scalability.
  • Maintained high availability of critical business applications by implementing robust failover solutions.
  • Streamlined IT infrastructure management processes for increased efficiency and reduced downtime.
  • Tested software remotely and onsite for server sets to maintain operational readiness.
  • Provided technical leadership, mentoring junior team members in best practices for systems administration tasks.
  • Implemented virtualization technologies to maximize resource utilization and reduce physical server footprint in the data center.
  • Evaluated emerging technologies for potential integration into existing infrastructure, enhancing capabilities while maintaining cost-effectiveness.
  • Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.
  • Established standard operating procedures for consistent system maintenance across all environments.
  • Implemented rigorous system monitoring, enabling rapid identification of potential issues before they escalated into problems.
  • Diagnosed and resolved hardware and software issues.
  • Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
  • Increased productivity through automation of routine tasks using scripting languages such as PowerShell and ServiceNow.

Server Administrator III

Ellis Medicine
Schenectady, NY
04.2016 - 12.2016
  • Administered Exchange 2010, overseeing account management and server maintenance in high availability settings.
  • Managed migration of Exchange 2010 and 2007 environments to Exchange 2013.
  • Executed domain migration for newly acquired hospitals utilizing trusts and Active Directory Migration Tool.
  • Resolved Active Directory domain replication errors to enhance system reliability.
  • Developed group policies to automate administrative tasks and improve efficiency.
  • Maintained Citrix XenApp 6.5 farm, ensuring application updates and high availability.
  • Regularly applied software patches and upgrades to optimize system performance.
  • Designed and implemented virtualization strategies, maximizing hardware utilization while reducing costs associated with physical infrastructure expansion.

System Engineer III

3T Systems
Greenwood Village, CO
04.2015 - 04.2016
  • Implemented Exchange 2013 for multiple clients, decommissioning legacy systems.
  • Performed hardware and software installation, maintenance, and documentation.
  • Configured and troubleshot Windows Server environments to enhance performance.
  • Integrated Exchange 2013 with load balancing, anti-spam, and content filtering solutions.
  • Managed and monitored installed systems to ensure maximum availability.
  • Defined best practices and tailored enterprise processes for applications.
  • Provided on-site direction for installation and upgrade projects, mentoring engineers.
  • Delivered second and third-level technical support to internal and external clients.

System Administrator

Saratoga Casino
Black Hawk, CO
01.2011 - 04.2015
  • Supported IT environment, including data centers, networks, and application systems.
  • Monitored user access and maintained security configurations on company networks.
  • Created failover and recovery plans for servers and communication devices.
  • Enhanced network administration team performance through mentoring and training.
  • Coordinated network upgrades, confirming full system optimization with failover clustering.
  • Installed, maintained, and documented hardware and software components.
  • Provided technical guidance to staff and assisted other IT personnel as needed.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.

Broadcast Engineer

Empire Broadcasting Corporation
Malta, NY
01.1999 - 04.2015
  • Implemented IT policies and procedures for architecture, security, disaster recovery, and standards.
  • Developed and reviewed IT department budget to ensure compliance with organizational goals.
  • Defined project milestones and service level agreements for executive team and department leads.
  • Negotiated and administered vendor contracts for cloud services and technology solutions.
  • Authorized monitoring and maintenance of hardware and software based on departmental requirements.
  • Maintained studios, including consoles, microphones, and broadcast IT systems such as Broadcast Electronics Audio Vault and Zetta.
  • Implemented Symantec Backup Exec disaster recovery solution for critical operating systems and files.
  • Troubleshot networking devices including switches, routers, and firewalls to ensure connectivity.

Education

Communications - Radio / Television Production

Suny Adirondack
Queensbury
06-1994

Skills

  • Microsoft Exchange Online
  • Microsoft Exchange 2019
  • Active Directory management
  • Windows administration
  • Data center operations
  • High availability solutions
  • Server hardware maintenance
  • Incident management
  • Network administration
  • Group policy management
  • Software installation
  • Hardware troubleshooting
  • System upgrades
  • Threat assessment
  • Microsoft Exchange 2019
  • Microsoft Teams administration
  • Windows 10
  • Windows 11
  • Microsoft Office 365 applications
  • Microsoft Hyper-V
  • Windows Server 2102R2
  • Windows Server 2016
  • Windows Server 2019
  • Microsoft Defender Online
  • Cisco CES/ESA email spam filter
  • Microsoft System Center VMM 2012
  • Cisco switches
  • Active Directory
  • Group Policy
  • Domain Trusts
  • DNS
  • DHCP
  • Windows PowerShell
  • Proof Point
  • ServiceNow Incident and Problem management

Backup and recovery

DNS management

Patch management

Capacity planning

Software deployment

ITIL processes

Virtualization technologies

System automation

Email systems administration

Help desk software

Active directory

Hardware installation

IP addressing and subnetting

Accomplishments

Migrated 23,000 Exchange mailboxes to Exchange Online

Timeline

Senior Systems Administrator

Xcel Energy
01.2017 - Current

Server Administrator III

Ellis Medicine
04.2016 - 12.2016

System Engineer III

3T Systems
04.2015 - 04.2016

System Administrator

Saratoga Casino
01.2011 - 04.2015

Broadcast Engineer

Empire Broadcasting Corporation
01.1999 - 04.2015

Communications - Radio / Television Production

Suny Adirondack

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