A.J. Green
Brooklyn,NY
Summary
Experienced sales professional committed to providing outstanding service and maximizing customer acquisition opportunities. Focused on team support and relationship building. Extroverted individual poised to consistently exceed performance standards and team goals.
Overview
9
9
years of professional experience
Work History
Sales Trainer
Direct Marketing
Los Angeles, CA
04.2024 - 07.2025
- Developed and delivered training programs to enhance sales techniques and product knowledge.
- Collaborated with sales teams to identify skill gaps and implement targeted training solutions.
- Analyzed sales performance data to refine training content and improve effectiveness.
- Conducted workshops that fostered teamwork and communication among sales staff.
Sales Manager
Verizon Wireless
Los Angeles, CA
04.2020 - 09.2024
- Developed and executed sales strategies to achieve quarterly revenue targets.
- Led a high-performing team, enhancing employee engagement and productivity.
- Analyzed market trends to identify opportunities for growth and expansion.
- Implemented training programs that improved team performance and customer satisfaction.
Front Desk Agent
Ace Hotel
Los Angeles, CA
08.2022 - 01.2024
- Managed guest check-ins and check-outs, ensuring seamless communication with guests and staff.
- Assisted in resolving guest complaints, enhancing overall customer satisfaction through effective problem-solving.
- Coordinated room assignments and special requests to optimize occupancy and enhance guest experiences.
- Maintained accurate records of reservations, cancellations, and billing information using property management systems.
Sales Associate
Fragrance Appeal
Northridge, California
07.2016 - 11.2020
- Developed and implemented sales strategies to increase market share.
- Managed daily operations of sales department, including supervision of staff members.
- Created and presented monthly reports to management on sales performance.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
Education
Business
Los Angeles Pierce College
Los Angeles, CASkills
- Expert Product Sales
- Expert Customer Service
- Sales Management Training
- High Experience In Upselling
- Teamwork and Collaboration
- POS System Operation
- Excellent Communication Skills
- Lead Generation
- Digital Marketing
- Time Management
Timeline
Sales Trainer
Direct Marketing
04.2024 - 07.2025
Front Desk Agent
Ace Hotel
08.2022 - 01.2024
Sales Manager
Verizon Wireless
04.2020 - 09.2024
Sales Associate
Fragrance Appeal
07.2016 - 11.2020
Business
Los Angeles Pierce College