AJ Hinds
Huntington
Summary
Rational Operations Specialist with over 4 years of experience in the Equipment/ sales field. Thorough knowledge of supply chain management, logistics, and sales. Critical thinker with an unwavering work ethic. I am now looking to expand my experience in a more challenging role in a technology field .
Overview
7
7
years of professional experience
Work History
Help Desk Support Consultant
Linear Solution Works
04.2021 - Current
- Assessed product performance to insure client satisfaction
- Monitored customer service metrics and provided feedback to team members, upholding quality standards.
- Collaborated with other teams to identify and resolve customer issues quickly.
Operations Specialist
Crossroads Equipment
03.2021 - Current
- Coordinate client orders / deliveries
- Installation of restaurant equipment
- Removal of old equipment
- Sanitizing used equipment, preparation for sale
- Operating 26ft box truck/ lift gate
Delivery Courier
Samurai Hibachi Steakhouse And Sushi Bar
08.2019 - 03.2020
- Deliver customer orders in a timely manner
- Process orders via POS System
Customer Service Cashier
7/11 Convenience Store
06.2018 - 03.2019
- Take care of customers needs
- Operate POS systems
- Ensure all orders are fulfilled, shelves/refrigerators stay stocked at all times
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
Associate of Applied Science - Computer Science
Suffolk County Community College
12-2025
Certificate - CompTIA Cybersecurity Certification
Columbia University
New York, NY03-2025
Skills
- Process Planning
- Installing/upgrading software
- Correcting and adjusting configurations
- Experience in leadership
- Effective communicator : attentive listener
- Capable of handling multiple tasks and meeting deadlines
- Flexible, able and willing to learn new things
- Ability to communicate effectively
Education and Training
true,Brentwood, NY
Timeline
Help Desk Support Consultant
Linear Solution Works
04.2021 - Current
Operations Specialist
Crossroads Equipment
03.2021 - Current
Delivery Courier
Samurai Hibachi Steakhouse And Sushi Bar
08.2019 - 03.2020
Customer Service Cashier
7/11 Convenience Store
06.2018 - 03.2019
Associate of Applied Science - Computer Science
Suffolk County Community College
Certificate - CompTIA Cybersecurity Certification
Columbia University
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