AJ Howard
Oakmont,PA
Summary
Versatile case manager and recovery coach specializing in care coordination, crisis intervention, and outreach. Proven ability to establish trust with clients and families while developing tailored support plans. Skilled in managing comprehensive case documentation to ensure quality care and achieve positive outcomes.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Case Manager- ACJ Med Unit
Comprehensive Treatment Center
Pittsburgh, PA
08.2026 - Current
- Managed comprehensive case management services, including assessment, advocacy, and monitoring, to support client progress and well-being.
- Delivered case management and care coordination services for clinic and jail patients, ensuring access to necessary resources and support.
- Developed individualized care plans tailored to client needs and goals.
- Coordinated referrals to community resources and support services, enhancing client access to vital assistance.
- Provided crisis intervention and support to clients in distress.
- Facilitated individual sessions covering admissions, treatment plans, and educational topics.
- Conducted intake assessments for new clients seeking treatment services.
- Maintained accurate case documentation in electronic health records systems.
Care Professional
Home Instead
Oakmont, PA
02.2025 - Current
- Supported clients in daily living activities and personal care to promote independence and dignity.
- Monitored client health and communicated significant changes to the care team for timely intervention.
- Provided companionship and emotional support to enhance client well-being.
- Cultivated trusting relationships with clients to enhance engagement and comfort.
- Adapted care approaches based on individual requirements and feedback.
- Communicated effectively with families regarding client needs and preferences.
- Maintained accurate documentation of all client services and interactions.
Personalized Living Manager/Assistant Director
Oakdale Seniors Alliance
Fox Chapel, PA
09.2025 - 05.2026
- Led independent living campus, cultivating a positive work environment through effective staff guidance.
- Developed strong relationships with residents, proactively addressing safety and health needs.
- Managed business office operations, resolving accounts receivable and payable issues for timely invoice processing.
- Updated census and revenue records daily, organized calendars, and coordinated activities.
- Participated in resident meetings and collaborated with community leaders on staffing concerns.
Volunteer Coordinator
Heritage Hospice
New Kensington, PA
10.2022 - 05.2023
- Recruited, trained, and supervised volunteers to enhance operational support and ensure compliance with state and federal regulations.
- Coordinated patient and family needs for volunteer services while developing tailored plans of care.
- Ensured accuracy of volunteer time logs, data entry, and patient documentation for timely submissions.
- Engaged community services and groups to expand awareness of volunteer opportunities.
Opioid Outreach/Response Specialist
Veterans Place
Pittsburgh, PA
05.2022 - 10.2022
- Conducted assessment interviews to identify substance abuse issues among clients.
- Connected clients with educational prevention, treatment, and recovery resources.
- Guided veterans in navigating community resources and support services to address their unique needs.
- Led weekly support groups to foster community among clients.
- Organized workshops and events to promote veteran well-being and foster community engagement.
- Maintained accurate records of client interactions for reporting purposes.
- Compiled reports and contributed to staff meetings to enhance overall service delivery.
Director of Outreach
Amplify Church
Pittsburgh, PA
09.2009 - 04.2022
- Cultivated relationships with local and global outreach partnerships, increasing community engagement and resources.
- Organized outreach drives and events, effectively addressing specific community needs and fostering participation.
- Presented outreach projects to the congregation, leading successful implementation efforts.
- Planned, prepared, and led teams on mission trips locally and internationally.
- Designed and executed women’s events focused on outreach initiatives and community engagement.
- Facilitated child sponsorship through partner organizations, providing essential support to vulnerable children.
- Interacted with local families to provide information on adoption and foster care programs. interested in adoption, foster care, and safe family programs.
- Provided counseling and support to individuals and families in need.
Education
Master of Arts - Christian Studies
Trinity Evangelical Divinity School
Deerfield, IL05-2015
Bachelor of Science - Business
Point Park University
Pittsburgh, PA05-2008
Associate in Specialized Business - Paralegal
Bradford School
Pittsburgh, PA05-2004
Skills
- Case management
- Care coordination
- Intake assessment
- Patient needs assessment
- Discharge planning
- Client goal setting
- Client advocacy
- Program development
- Conflict resolution
- Client relationship building
- Community networking
- Leadership and management
- Reporting skills
Certification
- Certified Recovery Coach - CCAR Recovery Coach Academy
- Certified Life Coach - AACC American Association of Christian Counselors
- Certificate in Addiction and Recovery - AACC American Association of Christian Counselors
- Spiritual and Mental Health Coach - AACC American Association of Christian Counselors
- Caring for People God's Way - AACC American Association of Christian Counselors
Training
ASAM/First Aid/CPR/AED/NARCAN/HIPAA/Dementia Care/Mandated Reporter
Platforms
- Microsoft Office Suite
- Zoom
- BestNotes
- Epic
- Oracle
- Quickbooks
- Smart
Volunteer Experience
- Lost Dreams Awakening
- Bethany Christian Services
Timeline
Case Manager- ACJ Med Unit
Comprehensive Treatment Center
08.2026 - Current
Personalized Living Manager/Assistant Director
Oakdale Seniors Alliance
09.2025 - 05.2026
Care Professional
Home Instead
02.2025 - Current
Volunteer Coordinator
Heritage Hospice
10.2022 - 05.2023
Opioid Outreach/Response Specialist
Veterans Place
05.2022 - 10.2022
Director of Outreach
Amplify Church
09.2009 - 04.2022
Master of Arts - Christian Studies
Trinity Evangelical Divinity School
Bachelor of Science - Business
Point Park University
Associate in Specialized Business - Paralegal
Bradford School