Aj McMahan
Fort Wayne,Indiana
Summary
I am a hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am a diligent college student focused on Secondary English Education and dedicated to prompt project completion and continual adaptation. I am a team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
4
4
years of professional experience
Work History
Doordasher
DoorDash
Fort Wayne, Indiana
08.2023 - Current
- Understood and followed written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Retail Sales Associate
Goodwill Store
Anderson, IN
05.2023 - 08.2023
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Retail Sales Associate
Goodwill Store
Anderson, IN
06.2022 - 08.2022
Retail Sales Associate
Hollister.Co
Fort Wayne, Indiana
10.2021 - 05.2022
- Engaged in on-going development of personal selling skills and product knowledge.
- Coordinated restocking of sales floor with current merchandise
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Promoted special offers and discounts to encourage additional purchases.
- Initiated friendly conversation with customers to determine level of assistance required.
COVID-19 Temperature Screener
Phoenix Financial
Indianapolis, IN
05.2020 - 08.2020
- Disinfected tools, equipment and surfaces between patients.
- Checked temperatures of all employers as they came in.
- Reported any abnormal temperatures detected during screening process immediately to designated personnel per protocol instructions.
- Administered non-invasive thermal scans to detect fevers in accordance with CDC guidelines.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Arts -
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN05-2025
High School Diploma -
Daleville Jr-Sr High School
Daleville, IN06-2021
Skills
- Adaptable and Flexible
- Energy and Physical Stamina
- Problem-solving
- Customer Service and Assistance
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Customer Needs Acknowledgement
- Excellent Written and Verbal Communication
- Teamwork and collaboration
- Public Speaking
- Microsoft Technology
- Takes advice and critique
Affiliations
- I love to sing and play guitar.
- I enjoy reading and writing stories.
Accomplishments
- My freshmen year of high school my Fine Arts academic team placed 3rd in the state.
Timeline
Doordasher
DoorDash
08.2023 - Current
Retail Sales Associate
Goodwill Store
05.2023 - 08.2023
Retail Sales Associate
Goodwill Store
06.2022 - 08.2022
Retail Sales Associate
Hollister.Co
10.2021 - 05.2022
COVID-19 Temperature Screener
Phoenix Financial
05.2020 - 08.2020
Bachelor of Arts -
Indiana University - Purdue University Fort Wayne
High School Diploma -
Daleville Jr-Sr High School