AJ PIEDRA
Rego Park
Summary
Motivated business professional with a Bachelor’s degree in Business Administration & Sports Management. Experienced in customer service, client communication, and data tracking. Highly organized and adaptable, eager to learn property claims processes and provide exceptional service.
Overview
2
2
years of professional experience
Work History
Student Compliance Coordinator
Saint Pauls School of Nursing
Rego Park
02.2025 - 01.2026
- Guided students and families through enrollment and program processes, delivering a high-quality experience.
- Maintained accurate records and tracked follow-up activities to ensure compliance and organizational standards.
- Resolved inquiries and concerns promptly, demonstrating strong problem-solving and customer service skills.
Administrative Intern (HR & Contract Administration Support)
Boys & Girls Club
Newburgh
12.2023 - 07.2025
- Supported program operations and event coordination to drive participation goals.
- Assisted staff and families with documentation, registrations, and administrative procedures.
- Provided professional customer support while maintaining accurate operational records.
Marketing Research Assistant Intern
Mount Saint Mary College
Newburgh
12.2024 - 05.2025
- Conducted research to identify target audiences and summarize insights for program outreach.
- Assisted in improving engagement strategies through data-driven analysis.
Data & Operations Intern
Renegades Sports
Newburgh
01.2024 - 05.2024
- Tracked and analyzed participation data to support program operations and event planning.
- Assisted customers with inquiries and registration processes, resolving issues effectively.
- Ensured accuracy in data reporting to support operational decisions.
Sales Associate
Brooklyn Basketball
- Engaged clients and community members to promote programs and services.
- Managed follow-up communication to increase participation and customer satisfaction.
Education
Bachelor of Science - Business Administration & Sports Management
Mount Saint Mary College
Newburgh, NY05.2025
High School Diploma -
Archbishop Molloy High School
Briarwood, NY06.2020
Skills
- Customer Service & Client Communication
- Data Tracking & CRM Management
- Problem Solving & Conflict Resolution
- Administrative & Operational Support
Additional Information
Available evenings and weekends; flexible with scheduling, Strong problem-solving and organizational skills, Comfortable handling customer inquiries professionally and efficiently
Timeline
Student Compliance Coordinator
Saint Pauls School of Nursing
02.2025 - 01.2026
Marketing Research Assistant Intern
Mount Saint Mary College
12.2024 - 05.2025
Data & Operations Intern
Renegades Sports
01.2024 - 05.2024
Administrative Intern (HR & Contract Administration Support)
Boys & Girls Club
12.2023 - 07.2025
Sales Associate
Brooklyn Basketball
Bachelor of Science - Business Administration & Sports Management
Mount Saint Mary College
High School Diploma -
Archbishop Molloy High School