AJa Hicks
New Orleans,LA
Summary
Motivated team leader with versatile experience in customer service and logistics. Skilled in effective communication and time management, contributing to successful order fulfillment and positive customer experiences. Eager to leverage these strengths for impactful results.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
Slidell, Louisiana
03.2025 - Current
- Delivered packages efficiently across designated routes using company vehicles.
- Inspected delivery vehicles for safety and maintenance needs daily.
- Loaded and unloaded packages ensuring proper handling and placement.
- Followed safety protocols while navigating various road conditions and environments.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Online Personal Shopper Team Lead
Walmart
Harvey, LA
02.2022 - 03.2025
- Selected and gathered grocery items based on customer orders.
- Communicated with customers to confirm order details and preferences.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in inventory management by reporting low stock items.
- Provided exceptional customer service during shopping experiences.
- Assisted customers in loading groceries into vehicles or delivering them to their homes.
- Maintained up-to-date knowledge of store promotions and special offers for shoppers.
Cashier
Popeyes
Harvey, Louisiana
09.2019 - 01.2022
- Processed cash transactions efficiently at the cash register., credit, and gift card payments securely.
- Provided personalized assistance to customers with menu choices. with menu selections and special requests.
- Trained new cashiers on register procedures and customer service standards.
- Maintained cleanliness and organization of cash register area.
Education
High School Diploma -
Helen Cox High School
Harvey, LA06-2022
Skills
- Delivery logistics
- Vehicle inspection
- Inventory management
- Customer service
- Customer relationship management
- Sales expertise
- Team collaboration
- Team leadership
- Shift management
- Shift scheduling
- Time management
- Multitasking and organization
- Effective communication
- Conflict resolution
- Training new staff
- Dispatch communication
- Retail logistics
- Customer feedback management
Hobbies
- Freelance Photographer/Videographer
- Tuesday Youth Bible Study
- Fashion Styler
Timeline
Delivery Driver
Amazon
03.2025 - Current
Online Personal Shopper Team Lead
Walmart
02.2022 - 03.2025
Cashier
Popeyes
09.2019 - 01.2022
High School Diploma -
Helen Cox High School