Aja Irwin
Alexandria
Summary
Dedicated and experienced customer service professional with a proven track record in meeting and exceeding customer needs. With almost four years of experience in diverse customer-facing roles, I have refined my skills in communication, problem-solving, and delivering exceptional service. Skilled at managing multiple tasks efficiently while maintaining a positive and professional demeanor, I am committed to enhancing customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
E-Commerce Associate
Kroger
02.2022 - Current
- Handled customer inquiries, resolving issues related to orders, returns, and payments.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Satisfied customers with fast service
Event Caterer
Smoke Seitz
07.2021 - 01.2022
- Represented company with tidy and organized appearance and professional demeanor.
- Utilized problem-solving skills to address and resolve guest concerns promptly.
- Provided exceptional guest service, ensuring satisfaction with dining experience.
Sales Clerk
Tanpro Tanning Salon
03.2021 - 07.2021
- Provided feedback to management on customer needs and interests.
- Facilitated positive shopping environment through friendly and attentive service.
- Handled cash register transactions efficiently and accurately.
- Assisted customers in finding suitable products according to their needs.
Education
High School Diploma -
Johnstown Monroe High School
Johnstown, OH05-2024
Skills
- Customer service
- Punctual
- Team collaboration
- Multitasking capacity
- Adaptability
- Problem-solving abilities
- Conscientious
- Reliability
- Flexible
Timeline
E-Commerce Associate
Kroger
02.2022 - Current
Event Caterer
Smoke Seitz
07.2021 - 01.2022
Sales Clerk
Tanpro Tanning Salon
03.2021 - 07.2021
High School Diploma -
Johnstown Monroe High School