Aja Small
Calera,United States
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
9
9
years of professional experience
Work History
Equipment Accountability Supervisor
Alabama Air National Guard
Birmingham, United States
07.2022 - Current
- Maintains customer requests and oversees challenging projects
- Ensures that arrangements are made so that material is safely transported to its destination along with coordinating logistics
- Conducts training for new employees and developing training plans for leadership
- Establishes rapport and positive work relationships with members within and outside my organization
- Analyzes and researches information regarding regulations and policies that are applicable to supply chain management
- Makes logistical arrangements and procures material for customers
- When required, I conduct analysis and make recommendations to management while considering available resources and other factors
- Ensures that the organization's main vision and strategic plans are honored by way of effective communication, the creation of goals, and the execution of work plans
- Experienced in facilitating team meetings to help establish rapport and positive work relations between leadership and team members
- Identifies strengths and weaknesses and provide corrective action plans to make improvements in the necessary areas
- I have prepared presentations for training others, briefed reports to management, and became familiar with regulations pertaining to supply chain management and customer service
- Advises management on specific program requirements as well as assist with creating training continuity and working minor problems such as turnover and workforce planning
Supply Technician
Alabama Air National Guard
Birmingham, United States
08.2021 - 01.2022
- Understands customer service regulations, procedures, and methods
- Conducts entry and processing supply transactions in ILSS and DPAS (supply management systems)
- Manages expendable items and durable equipment
- Responsible for inventory management and distribution of inventory and have overseen asset accountability for certain programs
- Oversees special handling assets and acted as the POC for coordinating the transport/distribution of material
- Manages the return process for items that must be recalled due to expiration or updated supply regulations
- Resolves inquires on behalf of customers
- Material disposition program manager; requires the disposal and/or utilization of excess consumables
- Uses various office automation software programs and techniques to build letters, reports, and spreadsheets
- Skilled in typing, reading, writing and referencing regulations
- Resolves complex problems
- Excellent oral/written communication
- Responds to emails, communicates via telephone, and participates in meetings
- Meets important deadlines
- Issues automated inventory management systems, such as Integrated Logistics Systems-Supply to process transactions
- Conducts research, preparing specialized reports, performing administrative office support functions and determining stock levels for items based on usage, project demands, changing customer needs and projected depletion
Supply Specialist (Contractor)
Spathe Systems
San Diego, United States
12.2020 - 08.2021
- As a former civilian contractor for the US Navy, my experience includes conducting research for necessary information and maintaining supply records
- Fluent in the use of supply computer and automation systems such as ILS-S and DPAS
- Responsibilities include conducting organizational visits quarterly to various units in order to ensure visibility and account for all equipment items
- Responsible for the acquisition of both MILSTRIP and Government Purchase items
Customer Service Technician
Air Force
Travis Air Force Base, California
09.2018 - 10.2020
- Lead Training Monitor for Customer Service Technicians in upgrade training
- Monitors employee training standards
- Builds training slides for trainees to access for continuity purposes
- Acting as Training Monitor has showcased my ability to communicate effectively both orally and in writing
- Researches data to resolve complex issues
Expeditionary Theater Distribution Center Technician
Air Force
Al Udeid Air Base, Doha
01.2020 - 08.2020
- In charge of overseeing taskers that required shipping over 2,000 chemical warfare defense equipment items to Prince Sultan Air Base
- Shipped 8.6k enhanced small arms protective inserts worth nearly 4 million dollars for function testing
- This program that I facilitated specifically saved the Air Force over $224,000
Aircraft Parts Store Technician
31st Logistics Readiness Squadron
Aviano Air Base, Italy
06.2015 - 07.2017
- Prepared and published inventory schedules and conducted regular inventories with line items worth over $56M
- Specifically directed shipments and replenishments for Mobility Readiness Spares Packages
- Developed methods and improves procedures for storing property
- Controls the issue of classified, sensitive, pilferable, and controlled items
- I have worked as an Aircraft Parts Store Technician and am familiar with matching up incoming material with accompanying supply documentation
- Processed notice to stock items and inspecting materials for things like shortages and overages among other discrepancies
- Conducted physical inventories and location surveys on numerous occasions
- Pulled items to be issued and/or shipped and transfer them to the Cargo Movement Element
- Conducts inspection on all classes of property
- Prepared supply discrepancy reports
- I managed and prepared Material Deficiency Reports (MDR) and Quality Deficiency Reports (QDR) pending disposition; I am familiar with processing turn-ins and coordinating with outside elements for disposition instructions
Education
Bachelor Of Science - Criminal Justice
University of Maryland Global Campus
Hyattsville, MD12.2022
Associate Of Applied Science - Logistics
Community College of The Air Force
Montgomery, AL02.2020
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Customer Service
- Communication
- Strategic Planning
- Processes and procedures
- Operations Management
- Process Improvement
Timeline
Equipment Accountability Supervisor
Alabama Air National Guard
07.2022 - Current
Supply Technician
Alabama Air National Guard
08.2021 - 01.2022
Supply Specialist (Contractor)
Spathe Systems
12.2020 - 08.2021
Expeditionary Theater Distribution Center Technician
Air Force
01.2020 - 08.2020
Customer Service Technician
Air Force
09.2018 - 10.2020
Aircraft Parts Store Technician
31st Logistics Readiness Squadron
06.2015 - 07.2017
Bachelor Of Science - Criminal Justice
University of Maryland Global Campus
Associate Of Applied Science - Logistics
Community College of The Air Force