Aja Chanel Giles
Troy
Summary
Dynamic and dedicated professional with a strong work ethic and consistent customer service skills honed at Great American Cookies. Proven ability to enhance guest engagement and maintain cleanliness standards, ensuring a welcoming environment . Adept at collaborating with team members to deliver outstanding results in high-pressure situations. I have learned alot from all of these jobs acquired and open to learning more .
Overview
2
2
years of professional experience
Work History
Server Customer Service Associate
Great American Cookies
08.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in daily operations, including taking orders and serving food promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Adapted quickly to high-pressure environments during peak hours, ensuring efficient service.
- Learned menu items thoroughly to provide accurate recommendations and answer customer inquiries.
Housekeeping Custodian
The Road Home Homless Shelter
02.2025 - 07.2025
- Maintained cleanliness and organization of shelter facilities to ensure a welcoming environment for residents.
- Operated cleaning equipment safely and efficiently, adhering to established safety protocols.
- Assisted in inventory management by restocking supplies and reporting shortages promptly.
- Collaborated with team members to implement sanitation schedules, enhancing overall hygiene standards.
- Conducted routine inspections of common areas, identifying maintenance needs and reporting issues promptly.
- Trained new custodial staff on best practices for cleaning techniques and equipment usage.
- Fostered positive relationships with residents through respectful interactions while performing duties.
Stocker
Family Dollar
06.2023 - 12.2023
- Restocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by tracking stock levels and conducting regular audits.
- Ensured compliance with safety standards while handling merchandise and equipment.
- Collaborated with team members to optimize store layout for improved customer access.
- Maintained cleanliness of sales floor and storage areas to enhance shopping experience.
Education
High School Diploma -
Columbia Highschool
Decatur, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
Timeline
Server Customer Service Associate
Great American Cookies
08.2025 - Current
Housekeeping Custodian
The Road Home Homless Shelter
02.2025 - 07.2025
Stocker
Family Dollar
06.2023 - 12.2023
High School Diploma -
Columbia Highschool