Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aja Chanel Giles

Troy

Summary

Dynamic and dedicated professional with a strong work ethic and consistent customer service skills honed at Great American Cookies. Proven ability to enhance guest engagement and maintain cleanliness standards, ensuring a welcoming environment . Adept at collaborating with team members to deliver outstanding results in high-pressure situations. I have learned alot from all of these jobs acquired and open to learning more .

Overview

2
2
years of professional experience

Work History

Server Customer Service Associate

Great American Cookies
08.2025 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in daily operations, including taking orders and serving food promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Adapted quickly to high-pressure environments during peak hours, ensuring efficient service.
  • Learned menu items thoroughly to provide accurate recommendations and answer customer inquiries.

Housekeeping Custodian

The Road Home Homless Shelter
02.2025 - 07.2025
  • Maintained cleanliness and organization of shelter facilities to ensure a welcoming environment for residents.
  • Operated cleaning equipment safely and efficiently, adhering to established safety protocols.
  • Assisted in inventory management by restocking supplies and reporting shortages promptly.
  • Collaborated with team members to implement sanitation schedules, enhancing overall hygiene standards.
  • Conducted routine inspections of common areas, identifying maintenance needs and reporting issues promptly.
  • Trained new custodial staff on best practices for cleaning techniques and equipment usage.
  • Fostered positive relationships with residents through respectful interactions while performing duties.

Stocker

Family Dollar
06.2023 - 12.2023
  • Restocked shelves efficiently to maintain product availability and organization.
  • Assisted in inventory management by tracking stock levels and conducting regular audits.
  • Ensured compliance with safety standards while handling merchandise and equipment.
  • Collaborated with team members to optimize store layout for improved customer access.
  • Maintained cleanliness of sales floor and storage areas to enhance shopping experience.

Education

High School Diploma -

Columbia Highschool
Decatur, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Team collaboration

Timeline

Server Customer Service Associate

Great American Cookies
08.2025 - Current

Housekeeping Custodian

The Road Home Homless Shelter
02.2025 - 07.2025

Stocker

Family Dollar
06.2023 - 12.2023

High School Diploma -

Columbia Highschool
Aja Chanel Giles