Ajanae Gowdy

· Train and mentor 20+ new employees per month, providing guidance on safety procedures, operational standards, and best practices.

· Conduct weekly safety audits, reinforcing company policies, and reducing workplace incidents by 30%.

· Troubleshoot operational challenges in real time, resolving 98% of issues within the first hour to minimize downtime.

· Assist in implementing process improvements that increased workflow efficiency by 15%.

· Delivered expert product recommendations, boosting sales by 20% through personalized customer engagement.

· Resolved over 50+ customer concerns weekly, ensuring a 90% satisfaction rate and repeat business.

· Assisted with inventory management for a store handling $500K+ in merchandise, ensuring 98% stock accuracy.

· Trained and mentored 10+ new employees, increasing overall team efficiency and service quality.

• Managed fulfillment of 1,000+ packages daily, ensuring timely and accurate shipments.
• Performed quality control checks, reducing shipment errors by 25%.
• Organized and tracked inventory, maintaining 99% accuracy in stock levels.
• Assisted in process optimization, cutting down order processing time by 10%.