Ajanae Knowles
Freeport,Grand Bahama
Summary
Dependable and customer-focused professional with experience in hospitality, reception, and guest services. Skilled at communication, organization, and multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cabana services host
Celebration key
05.2025 - Current
- Prepare cabanas and daybeds daily, including raking, cleaning, and sanitizing to meet service standards
- Reset rentals efficiently after guest use to ensure timely availability
- Check guests in for reserved rentals and confirm bookings
- Escort guests to assigned cabanas or daybeds and explain amenities
- Distribute towels and assist guests throughout the day
- Handle onsite sales of cabanas, daybeds, and additional rentals
- Provide friendly, professional service in a fast-paced environment
Restaurant Attendant
Coco Cay
04.2024 - 05.2025
- Provided quality customer service to guests in a high-volume dining setting
- Assisted guests with menu questions and special requests
- Maintained cleanliness and organization of dining and service areas
- Worked as part of a team to ensure smooth daily operations
- Followed health, safety, and sanitation standards at all times
Front Desk Receptionist
Grand Lucayan Resort, Grand Bahama Island
08.2022 - 04.2024
- Greeted and checked in guests, ensuring smooth arrival experiences.
- Managed phone inquiries, providing accurate information regarding services and amenities.
- Coordinated reservations and special requests to enhance guest satisfaction.
- Maintained front desk operations, ensuring cleanliness and organization of workspace.
- Collaborated with housekeeping and maintenance teams to address guest concerns promptly.
Receptionist
Lucayan shipping
09.2021 - 08.2022
- Completed and processed various company forms accurately
- Printed and organized documents required for package clearance
- Managed the telephone system, answered questions, routed calls, and took messages
- Greeted customers in person and provided professional assistance
- Maintained an organized front desk and supported office operations
Education
High school diploma - undefined
St. George’s high school
06.2022
Skills
- Customer Service
- Communication
- Problem-Solving
- Attention to Detail
- Team Collaboration
- Adaptability
- Staff coordination
Timeline
Cabana services host
Celebration key
05.2025 - Current
Restaurant Attendant
Coco Cay
04.2024 - 05.2025
Front Desk Receptionist
Grand Lucayan Resort, Grand Bahama Island
08.2022 - 04.2024
Receptionist
Lucayan shipping
09.2021 - 08.2022
High school diploma - undefined
St. George’s high school