Tatiana Ragler
Brooklyn
Summary
Reliable housekeeping professional with significant experience in residential and hotel cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing client satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
3
3
years of professional experience
2015
2015
years of post-secondary education
Work History
Housekeeping Counselor/Front Desk
TSINY
Bellerose Manor
04.2025 - Current
- Answer and direct incoming phone calls and handle general inquiries.
- Assist residents with ADL skills like room cleaning, laundry, and shopping.
- Conduct supervised cleaning meetings, guide residents, and provide support for personal hygiene and home maintenance.
- Complete clear and concise progress notes, document maintenance requests, and follow up on corrective plans.
- Greet and welcome guests, sign them in, and direct them to the appropriate person or office.
Housekeeping Manager
Haven Staffing Solutions
New York
05.2024 - 01.2025
- Inspect all rooms, including check out, stayover, and vacant clean rooms. update the system to reflect room status.
- Ensure all staff is signing out keys in accordance with the Key Log procedure.
- Ensure staff's knowledge of hotel services, features, and amenities.
- Assign specific tasks to the staff as they arise through Opera and ensure tasks are completed in the allotted time frame.
- Monitor and ensure that the housekeeping staff performs their job functions to the hotel's expected level of service.
- Assist the housekeeping staff whenever necessary in performing all job functions to complete the tasks quickly and efficiently.
Direct Support Professional
NY Foundling
Brooklyn
10.2023 - 12.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Housekeeping Room Attendant
Hospitality Staffing Solutions
New York
02.2023 - 12.2023
- Cleaned and sanitized guest rooms following established hospitality standards.
- Stocked and organized housekeeping carts with necessary supplies and linens.
- Inspected rooms for maintenance needs and reported issues promptly.
- Responded to guest requests for additional amenities or services efficiently.
- Assisted in training new staff on cleaning procedures and safety protocols.
Education
HSE -
High School Equivalency
New YorkSkills
- Crisis intervention
- Task delegation
- Effective communication
- Attention to detail
- Room inspection
- Cleaning protocols
Timeline
Housekeeping Counselor/Front Desk
TSINY
04.2025 - Current
Housekeeping Manager
Haven Staffing Solutions
05.2024 - 01.2025
Direct Support Professional
NY Foundling
10.2023 - 12.2024
Housekeeping Room Attendant
Hospitality Staffing Solutions
02.2023 - 12.2023
HSE -
High School Equivalency