Ajanay Shaw
Yorkville,Illinois
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Panera Bread
Aurora , Illinois
05.2023 - Current
- Complied with nutrition and sanitation regulations while preparing meals for customers.
- Followed all safety protocols when handling sharp objects such as knives and graters.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Barista Trainer
Starbucks
Aurora , Illinois
12.2018 - 01.2023
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
- Provided customer service to ensure satisfaction.
- Maintained high standards of customer service.
- Resolved customer service issues in a timely manner while providing excellent customer service.
Education
Some College (No Degree) - Phlebotomy
Waubonsee Community College
Aurora, ILSkills
- Workplace Safety
- Cash Handling
- Blood collection
- Venipuncture
- Specimen handling
- Sanitation and sterilization
- Patient Care
- Skin puncture
- Butterfly needle technique
- Customer Service
- Glucose Screening
- Multitasking
- Excellent Communication
Certification
- Phlebotomy
References
References available upon request.
Timeline
Associate
Panera Bread
05.2023 - Current
Barista Trainer
Starbucks
12.2018 - 01.2023
Some College (No Degree) - Phlebotomy
Waubonsee Community College