Ajarae Riggins-Lee
InterCon Security
Dayton,OH
1
Certification
6
years of professional experience
Customer Service Professional specializing in elderly care and supply ordering. Delivered timely and efficient goods transportation through effective route planning and vehicle maintenance. Emphasized teamwork, adaptability, and safety awareness to achieve reliable outcomes.
Work History
Delivery Driver
1 Month- Loaded delivery vehicles with sorted packages, ensuring accurate organization for efficient route execution.
- Navigated optimized routes using GPS and delivery apps, maintaining timely package drop-offs.
- Inspected vehicle conditions before departure, reporting safety issues and maintaining compliance requirements.
- Scanned packages at pickup and delivery points, preserving accurate tracking and chain-of-custody records.
Security guard
1 Year 5 Months- I provided security services for InterCon Security, ensuring the safety and protection of the premises. I effectively monitored and patrolled the area, responding promptly to any security threats or incidents. I also implemented security measures to prevent unauthorized access and maintain a secure environment for staff and visitors. My attention to detail and quick response helped to prevent security breaches and maintain a safe work environment.
Corrections Officer
10 Months- I effectively maintained order and discipline within Montgomery County Jail by enforcing rules and procedures. I successfully intervened in violent incidents and ensured the safety of all inmates and staff members. I conducted thorough searches for contraband and weapons, contributing to a secure environment.
Shift Supervisor
2 Years 2 Months- As a Shift Supervisor at Rite Aid, I successfully managed a team to ensure efficient unloading of trucks, organized stock, and optimized storage space. I implemented strategic solutions to enhance workflow and increase productivity, leading to a more streamlined operation. Additionally, I effectively oversaw inventory control measures to minimize loss and maximize profitability.
Customer Service Representative
1 Year 2 Months- Manage high call volumes and handle changes in policies with professionalism. Advise on company information and read from scripts. Open and distribute client information if needed to specific personnel after verification of identity. Maintain privacy of every client. Resolve problems and take information to a supervisor to make sure it isn’t a recurring issue. Manage complaints and go the extra mile to relate to clients on a personal level.
Bakery and Night shift employee
2 Months- As a Bakery and Night shift employee at Kroger, I excel in cooking and decorating pastries while efficiently managing stock, cleaning, and loading/unloading trucks during night shifts. I consistently meet production targets and maintain a clean and organized work environment. My attention to detail and dedication to quality ensure that customers receive the best baked goods and products.
Office Aid
5 Months- Maintain work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing recruiting, testing, and interviewing applicants, conducting and analyzing exit interviews; recommending changes. Participating in preparation orientation and training employee, job evaluations, monitoring documentation, discipline employees. Maintains management guidelines by preparing, updating, and recommending human resource policies and policies.
Education
Master of Science - Criminal Justice
Bachelor of Science - Criminal Justice
Graduated on the President’s list.
High School Diploma
Skills
Strong Work Ethic
Cleaning/Sanitizing
Loading and Unloading Trucks
Sales
Leadership
Excellent communication skills
Stock
Computer Literate
Receiving
Retail
Attention to detail
Punctual and reliable
Stocking and inventory
Documentation and reporting
Adaptability and flexibility
Certification
Certified peace officer in Corrections
Interests
I have a passion for writing and reading
which has allowed me to develop strong communication skills and a keen eye for detail. In addition
I enjoy coding as a way to challenge myself and problem solve. Debating has honed my critical thinking abilities and helped me to effectively articulate my thoughts and ideas.
My interest in law
law enforcement
federal government
and homeland security investigations has led me to actively educate myself on these topics. I have taken on various responsibilities such as conducting research
analyzing data
and staying informed on current events in these areas. Through these pursuits
I have been able to make a positive impact by contributing to discussions
proposing solutions
and advocating for important issues within these fields.
Timeline
Delivery Driver
Amazon
10.2026 - CurrentRead More
Security guard
InterCon Security
06.2025 - CurrentRead More
Corrections Officer
Montgomery County Jail
08.2024 - 06.2025Read More
Shift Supervisor
Rite Aid
04.2022 - 06.2024Read More
Bakery and Night shift employee
Kroger
09.2021 - 11.2021Read More
Customer Service Representative
Public Schools Transportation
02.2021 - 04.2022Read More
Office Aid
The Dwelling Place
09.2020 - 02.2021Read More
Colorado Technical University (Online)
Bachelor of Science from Criminal Justice
Read More
Colorado Technical University
Master of Science from Criminal Justice
Read More
Horizon Science Academy
High School Diploma
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Section name
9/5/2001 / Chicago Heights, Illinois