Ajaya Tamang
Denver,CO
Summary
Dynamic manager with a proven track record at Makalu, excelling in performance evaluation and crisis management. Skilled in team building and regulatory compliance, I enhanced employee retention through effective training programs and recognition initiatives. Committed to driving operational excellence and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Manager
Makalu - Grocery & Deli (Nepali & Indian Store)
Denver, CO
03.2023 - 07.2024
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Produced thorough, accurate and timely reports of project activities.
- Provided leadership during times of organizational change or crisis situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Supervisor Porter
New Belgium
Denver, CO
03.2023 - 06.2023
- Participated in recruitment process for hiring suitable candidates for available positions in Porter department.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Ensured compliance with local laws and regulations related to security and safety measures in the hotel premises.
- Responded promptly to emergency situations and took appropriate actions as needed according to established protocols.
- Assigned daily tasks to the porters and monitored their performance.
Cook Shift Leader
misson yogurt
Denver, CO
01.2020 - 03.2023
- Reviewed food orders to verify accuracy before they were sent out.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Requested supplies and equipment orders, explaining needs to managers.
- Conducted daily meetings with kitchen staff to review specials and daily menus.
- Monitored kitchen equipment for functionality and coordinated necessary repairs or replacements.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Checked quality of food products to meet high standards.
- Generated food production sheets to forecast product and volume requirements based on menu selections.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Education
High School Diploma -
South High School
Skills
- Performance evaluation
- Conflict resolution
- Employee training
- Project management
- Regulatory compliance
- Team building
- Crisis management
- Clear communication
- Policy and procedure development
- Key performance indicators
- Recruiting and interviewing
- Safety procedures
- Sales management
- Recruitment process
Timeline
Manager
Makalu - Grocery & Deli (Nepali & Indian Store)
03.2023 - 07.2024
Supervisor Porter
New Belgium
03.2023 - 06.2023
Cook Shift Leader
misson yogurt
01.2020 - 03.2023
High School Diploma -
South High School
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