Ajaylah Snowden-Billups
Durham,NC
Summary
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Morrisville, North Carolina
03.2024 - Current
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Cashier Team Lead
Ross
Elizabeth City, North Carolina
12.2022 - 07.2024
- Developed strong working relationships with team members to foster collaboration.
- Analyzed sales data reports to identify trends in customer buying habits.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
Customer Service Representative
Home Depot
Durham, North Carolina
12.2022 - 04.2024
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided accurate information about products and services to customers.
cashier/customer service
Lowes
Elizabeth City, NC
11.2021 - 08.2022
- Will engage customers regarding the types of projects they are working on and how you may help
- You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist
- As you learn more about your department and Lowe's, you will understand which products naturally go together
- It will be your responsibility to ensure that you share this knowledge with your customers.
customer lead/ customer service
Food Lion
Elizabeth City, NC
11.2020 - 11.2021
- Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End.
Education
Associate Degree/High school diploma -
Elizabeth City College of The Albemarle- Elizabeth City Early College
Elizabeth City, NC05.2022
Political Science
North Carolina Central University
trueSkills
- Computer proficiency
- Leadership experience
- Problem-solving abilities
- People skills
- Workflow Optimization
- FDA Drug Safety Guidelines
- Data Entry
- Inbound and Outbound Calling
- Scheduling
- Paperwork Processing
Languages
English
Certification
- Notary Certified
- CPR Certified
References
References available upon request.
Timeline
Pharmacy Technician
Walmart
03.2024 - Current
Cashier Team Lead
Ross
12.2022 - 07.2024
Customer Service Representative
Home Depot
12.2022 - 04.2024
cashier/customer service
Lowes
11.2021 - 08.2022
customer lead/ customer service
Food Lion
11.2020 - 11.2021
Associate Degree/High school diploma -
Elizabeth City College of The Albemarle- Elizabeth City Early College
Political Science
North Carolina Central University