IKRAM M KEHILA
Philadelphia,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Omnicare, CVS Health
09.2023 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmaceutical Packaging Technician
PCI Pharma Services
08.2024 - Current
- Reduced downtime by performing regular preventive maintenance on packaging equipment, extending the lifespan of machinery.
- Identified opportunities for waste reduction in material usage during the packaging process, resulting in significant cost savings.
- Safeguarded product integrity with strict adherence to temperature control guidelines during storage and transportation procedures.
- Developed comprehensive documentation of package assembly instructions for new products, facilitating smooth handoffs between departments.
- Enhanced production efficiency by optimizing pharmaceutical packaging processes and adhering to industry regulations.
- Verified packages met safety and security standards to reduce damage or errors in transit.
Pharmaceutical Packaging Technician
Catalent Pharma Solution
01.2022 - 07.2022
- Increased accuracy by carefully monitoring inventory levels and updating records accordingly.
- Improved packaging efficiency by implementing new techniques and equipment in daily operations.
- Stayed up-to-date on industry trends and best practices, incorporating new ideas into daily operations when applicable.
- Assisted in continuous improvement initiatives, identifying areas of potential growth or change within the department.
- Reduced downtime by performing regular preventive maintenance on packaging equipment, extending the lifespan of machinery.
- Actively participated in quarterly business reviews, utilizing performance metrics to drive process improvements in the packaging area.
Medical Courier
Omni Fast Truck
02.2022 - 11.2022
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
Customer Service Representative
Ooredoo Telecom
05.2017 - 08.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate of Science - Phlebotomy
Starlight Medical School
Pennsauken, NJ02.2022
Bachelor of Science - Marketing
University of Algiers 3
Algiers, Algeria06.2017
Skills
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Patient confidentiality
- Prescription Filling
- Pharmacy Ethics
- Pharmacy Software Proficiency
- Healthcare regulations
- Data Entry
- Computer Proficiency
- Microsoft Excel
- Quality Control
Languages
English
Arabic
French
Turkish
Timeline
Pharmaceutical Packaging Technician
PCI Pharma Services
08.2024 - Current
Pharmacy Technician
Omnicare, CVS Health
09.2023 - Current
Medical Courier
Omni Fast Truck
02.2022 - 11.2022
Pharmaceutical Packaging Technician
Catalent Pharma Solution
01.2022 - 07.2022
Customer Service Representative
Ooredoo Telecom
05.2017 - 08.2020
Associate of Science - Phlebotomy
Starlight Medical School
Bachelor of Science - Marketing
University of Algiers 3
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