Ajdel Arias
Boston,MA
Summary
Dedicated College Student pursuing a bachelor's degree in Computer Science from Quincy College and six years of working experience in customer service, security, food industry, and education. Skilled in bilingual proficiency in English and Spanish, along with strong problem-solving, adaptability, and communication skills. With experience tutoring students at St. Stephen's Youth Programs and excelling in various roles at Securitas, Chipotle, Five Guys, and Olive Garden, Demonstrating a proven ability to deliver exceptional service, manage multiple tasks efficiently, and provide comprehensive training to new team members. With a keen attention to detail, and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security
Boston, MA
05.2024 - Current
- Provided excellent customer service while addressing concerns related to facility safety or access control procedures.
- Conducted thorough security tours to clear and secure all floors within the building.
- Managed reception areas, providing a secure and welcoming environment for employees and visitors.
- Ensured safety and security at high-profile events.
Tutor
St. Stephen's Youth Programs
09.2019 - 04.2021
- Provide one-on-one and small group tutoring sessions for grade school students in various subjects, including mathematics, science, English language arts, and social studies
- Successfully helped numerous middle school students improve their grades, test scores, and overall academic performance
TO GO Specialist & Trainer
Olive Garden
09.2021 - 08.2023
- Arranged and packaged to-go orders with attention to detail, ensuring that each item was accurately portioned and carefully packaged
- Assisted customers in selecting menu items and customizing orders according to their preferences, ensuring a personalized and enjoyable take-home experience
- Delivery for Catering deliveries, ensuring timely and accurate delivery of large orders to corporate clients, events, and private parties
- Trainer to new To Go Specialists, providing comprehensive training and mentorship to onboard new team members and ensure their success in the role
Cashier
Five Guys
06.2021 - 08.2021
- Mastered all positions within the restaurant, including cashier, griller, fryer, assembly line, and dishwasher
- Provided outstanding customer service at every touchpoint
Prep Cook
Chipotle
04.2021 - 06.2021
- Assisted in the daily preparation of Chipotle’s food ingredients
- Assisted with order preparation and dining area maintenance as needed
Education
Computer Science
Quincy College
Quincy, MA05-2028
High School - undefined
Boston Community Leadership Academy
Boston, MA06.2022
Skills
- Bilingual: Proficiency level in both English and Spanish
- Adaptability: Ability to quickly adapt to new tasks, environments, and procedures, demonstrating flexibility and openness to change
- Precision: Ability to focus on small details and nuances, ensuring accuracy and thoroughness in tasks and processes
- Communication: Skill in conveying messages clearly and effectively
- Time Management: Proficiency in managing time effectively to meet deadlines and accomplish tasks efficiently
- Multitasking: Ability to handle multiple tasks simultaneously without sacrificing quality or attention to detail
- Empathy and Understanding: Ability to empathize with customers needs
- General security
- Camera surveillance
- Active shooter training
- Bomb threat procedures
- First aid and CPR certified
- Patrolling
- Punctuality
- Reliability
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Security Officer
Securitas Security
05.2024 - Current
TO GO Specialist & Trainer
Olive Garden
09.2021 - 08.2023
Cashier
Five Guys
06.2021 - 08.2021
Prep Cook
Chipotle
04.2021 - 06.2021
Tutor
St. Stephen's Youth Programs
09.2019 - 04.2021
High School - undefined
Boston Community Leadership Academy
Computer Science
Quincy College