Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Motta

San Diego,CA

Summary

Friendly and compassionate Medical Assistant student with the ability to effectively communicate sensitive information in a fast paced clinic environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Security Officer

Global Elite Aviation
12.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Admin/Lab Tech/Data

Crowne Plaza Medical
11.2022 - 01.2023
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Managed filing system, entered data and completed other clerical tasks.

Assistant Manager

Sonic Drive In
08.2015 - 11.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

Certification -

Health Occupations Center
Santee, CA
12.2023

High School Diploma -

Sweetwater High School
National City, CA
06.2018

Skills

  • Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
  • Health and Safety Regulations
  • Sales Strategies
  • Technology proficient in MS Office, Google Drive, Word, etc
  • Ability to quickly learn new procedures and processes
  • Bilingual: Fluent Spanish and English
  • Demonstrated ability to develop relationships with clients and coworkers
  • Administrative Duties
  • High level of ownership, accountability and initiative
  • Can identify concerns with manager
  • Strong organizational and follow-through skills
  • Excellent communication and interpersonal skills

Timeline

Security Officer

Global Elite Aviation
12.2022 - Current

Admin/Lab Tech/Data

Crowne Plaza Medical
11.2022 - 01.2023

Assistant Manager

Sonic Drive In
08.2015 - 11.2020

Certification -

Health Occupations Center

High School Diploma -

Sweetwater High School

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Jacqueline Motta