Ajeé Northrup-Ligon
Lakewood
Summary
Results-driven operations manager with expertise in sales data analysis and process improvement implementation. Proven track record in team leadership and employee training, fostering productivity aligned with business goals. Detail-oriented with strong communication and leadership skills, experienced in optimizing inventory management and enhancing service quality. Committed to elevating operational performance and driving business success.
Overview
3
3
years of professional experience
Work History
Retail Store and Operations Manager
Exclusive Wireless
Graham
11.2023 - Current
- Directed operations by implementing strategies aligned with business objectives and profitability goals.
- Managed daily activities to enhance workflow efficiency and maintain service quality.
- Supervised employee workflows to maximize productivity and uphold quality standards.
- Coordinated team schedules to ensure optimal staffing during peak demand periods.
- Trained new employees on operational procedures and company policies.
- Oversaw inventory management, optimizing stock levels in retail environments.
- Analyzed sales data to identify trends informing operational strategies.
- Implemented process improvements to elevate customer experience.
Internship Student
Valley View Health Center
Chehalis
04.2024 - 05.2024
- Streamlined communication between patients and healthcare providers, enhancing overall care experience.
- Monitored clinical procedures to enhance understanding of healthcare operations and patient interactions.
- Verified patient bills to ensure accurate application of insurance coverage.
- Distributed final bill notices to facilitate prompt payment collection.
- Reviewed and submitted insurance applications to ensure billing accuracy.
- Accurately completed paperwork to uphold organizational standards.
- Organized health insurance categorizations for efficient workflow.
- Maintained detailed records of project activities to track progress effectively.
Education
Certificate of Proficiency Medical Coding/billing - Medical Coding And Billing
South Puget Sound Community College
Olympia, WA06-2024
High School Diploma -
Bethel High
Spanaway, WA06-2022
Skills
- Operational strategy development
- Inventory control
- Workflow enhancement
- Effective communication
- Team collaboration
- Leadership abilities
- Data analysis
- Process improvement
Accomplishments
- Vice President List
Timeline
Internship Student
Valley View Health Center
04.2024 - 05.2024
Retail Store and Operations Manager
Exclusive Wireless
11.2023 - Current
Certificate of Proficiency Medical Coding/billing - Medical Coding And Billing
South Puget Sound Community College
High School Diploma -
Bethel High