Calm and dependable professional experienced in fast-paced, high pressure environments. Strong communicator with proven ability to prioritize urgent needs, multitask accurately, and stay composed in crisis situations. Seeking a Dispatcher role to support emergency response with reliability and sound judgement.
Overview
21
21
years of professional experience
Work History
Realtor
Virtual Properties Realty
08.2025 - Current
Developed customer relationship management (CRM) skills to maintain client databases effectively.
Engaged in ongoing training to enhance knowledge of real estate laws and regulations.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Ensured compliance with federal/state laws regulating real estate transactions.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Owner/Operator
Just Bee You Wellness
01.2019 - 07.2021
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Contributed positively to the local community through involvement in various events or charitable organizations.
Licensed Master Cosmetologist
Self-employeed
01.2005 - 01.2019
Provided personalized consultations to clients, ensuring satisfaction with services and product recommendations.
Built rapport with clients to establish trust and encourage repeat business through excellent service delivery.
Participated in ongoing education to stay current with industry trends and improve service offerings consistently.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Offered professional cuts, color services and extensions to salon customers.
Direct Care Aide
Sunrise Senior Living
04.2008 - 05.2009
Provided compassionate support to clients with daily living activities and personal care needs.
Assisted with medication administration, ensuring compliance with safety protocols and guidelines.
Monitored and documented client progress, identifying changes in health status for timely intervention.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Kept clients engaged in social networks and communities for personal health and growth.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Facilitated social interactions among patients through engaging group activities designed for various ability levels.
Demonstrated integrity and professionalism in all aspects of daily work, maintaining patient privacy and adhering to ethical guidelines.
Actively participated in staff meetings and trainings to continually improve knowledge and skills in direct care provision.
Maintained clean, safe, and well-organized patient environment.
Real Estate Transaction Coordinator at Virtual Properties Realty, Inc. - Broker AcctReal Estate Transaction Coordinator at Virtual Properties Realty, Inc. - Broker Acct