Ajene Barton
Brooklyn
Summary
Dependable and motivated field professional with experience in customer service, field operations, and safety-focused environments. Demonstrates strong communication, adaptability, and professionalism while working independently, supporting team operations, and assisting with training newer employees. Seeking continued growth and development within Con Edison.
Overview
9
9
years of professional experience
Work History
CFR (Customer Field Representative)
Con Edison
Brooklyn
04.2025 - Current
- Assist customers professionally in the field while maintaining strong customer service and communication.
- Work independently throughout assigned routes with a strong focus on safety, accuracy, and efficiency.
- Read electric meters accurately on assigned routes to support proper customer billing and service records.
- Identify and report access issues or hazardous conditions when necessary.
- Adapt to changing route conditions and complete responsibilities efficiently in outdoor environments.
- Assisted in training and supporting interns on route procedures and field expectations.
Cub Master
Boy Scouts of America (BSA)
Brooklyn
10.2024 - 04.2025
- Provided leadership and mentorship to youth in a safe and structured environment.
- Taught survival skills, self-reliance, and community safety through organized activities.
- Helped create a positive and engaging atmosphere focused on teamwork and personal growth.
- Communicated effectively with both children and parents to maintain a supportive environment.
Security Guard
Barclays Center
Brooklyn
10.2021 - 04.2025
- Maintained a safe environment for guests and employees during large-scale events.
- Assisted with crowd management and monitored entrances, exits, and public areas.
- Responded professionally to incidents and supported team coordination during high-traffic events.
- Worked effectively in fast-paced environments while maintaining strong situational awareness.
Delivery Driver
Amazon DSP
Brooklyn
02.2024 - 10.2024
- Responsible for delivering packages safely and on time, handling special instructions, inspecting the vehicle regularly, and ensuring customer satisfaction with friendly, reliable service.
Cashier
Ikea
Brooklyn
04.2022 - 02.2023
- Handled cash transactions and maintained cleanliness of cashier and customer areas.
Retail Team Member
Van Leeuwen Artisan Ice Cream
Brooklyn
06.2019 - 11.2019
- Prepared and served menu items while providing friendly customer service in a fast-paced environment.
Visitors Services Volunteer
National September 11th Memorial & Museum
New York
07.2017 - 09.2017
- Answered visitors' questions regarding the events of 9/11 and assisted with directional questions.
Education
College -
Kingsborough Community College
Brooklyn, New York05.2022
College -
Brooklyn College
Brooklyn, New York05.2020
College -
Iona College
New Rochelle, New York05.2019
High School -
Midwood High School at Brooklyn College
Brooklyn, New York06.2018
Skills
- Workplace safety
- Customer service
- Communication skills
- Adaptability
- Motivation
- Problem-solving
- Independent Work
- Team Support & Training
Timeline
CFR (Customer Field Representative)
Con Edison
04.2025 - Current
Cub Master
Boy Scouts of America (BSA)
10.2024 - 04.2025
Delivery Driver
Amazon DSP
02.2024 - 10.2024
Cashier
Ikea
04.2022 - 02.2023
Security Guard
Barclays Center
10.2021 - 04.2025
Retail Team Member
Van Leeuwen Artisan Ice Cream
06.2019 - 11.2019
Visitors Services Volunteer
National September 11th Memorial & Museum
07.2017 - 09.2017
College -
Kingsborough Community College
College -
Brooklyn College
College -
Iona College
High School -
Midwood High School at Brooklyn College