As an IT Specialist at FHI 360, I have led the desktop engineering and automation team for over seven years, implementing cloud solutions like Microsoft 365 and Azure to enhance efficiency and security. With an MSc in IT from Punjab Technical University and a BBS from Tribhuvan University, I have also earned certifications including ITIL Foundation, Microsoft 365 Certified Fundamentals, Azure Administrator, Microsoft Teams, and NexThink Associate. Passionate about technology, I continuously seek to learn and apply new skills to solve real-world challenges while fostering collaboration and innovation.
Zoom SSO Implementation: Deployed Zoom Single Sign-On (SSO)
integrated with Microsoft 365 to streamline authentication and improve
security.
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Cloud Printing Deployment: Rolled out Microsoft Cloud Printing
across all US offices and initiated pilot programs in international offices
(Senegal, Rwanda, and Indonesia).
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Application Remediation: Identified and removed legacy Java
applications through automated scripting, achieving $32,000 in annual
cost savings.
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Conference Room Systems: Upgraded meeting rooms with Microsoft
365-integrated collaboration tools to enhance team productivity.
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Ongoing Project: Automating large-scale software deployment
processes to reduce manual workload and improve operational
efficiency.
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Accounts and Devices Cleanup: Spearheaded a cleanup initiative for
6,000+ inactive user accounts and 2,000+ obsolete devices using
industry-standard tools including Azure Active Directory (AAD),
Microsoft Intune, and PowerShell scripting, enhancing system security
and optimizing resource allocation.
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