AJITHA PHILIP
EMERGENCY NURSING
Glendale,CA
Summary
Dynamic ER Nurse Manager with a proven track record at Adventist Medicla Center Hospital, enhancing patient satisfaction through multidisciplinary care coordination and critical thinking. Successfully reduced patient wait times by 20% and led training initiatives, fostering staff development and improving clinical skills. Strong clinical judgment and a commitment to optimal patient care define my leadership approach.
Overview
25
25
years of professional experience
Work History
ER Nurse Manager
Adventist Medical Center Glendale
05.2004 - 01.2025
- Supervised and managed team of 25 ER nurses to ensure optimal patient care and adherence to hospital policies
- Reduced patient wait times by 20% through implementation of new triage protocols
- Collaborated with interdisciplinary teams to enhance emergency care processes resulting in 15% increase in patient satisfaction scores
- Improved patient outcomes by providing timely and accurate assessments, triage, and intervention in high-stress emergency situations.
- Enhanced patient satisfaction by delivering compassionate care, addressing concerns, and maintaining open communication with patients and families.
- Maintained appropriate supplies and equipment within the emergency department by regularly monitoring inventory levels, restocking as needed, and notifying management of any shortages or discrepancies.
RN ICU Dept
Children and Women Hospital Vancouver
07.2002 - 12.2004
- Directed workflow and assigned tasks to ER nursing staff during shifts to maintain patient care standards
- Developed and implemented training programs for 15 new nursing staff members annually, enhancing clinical skills
- Led quality improvement initiative which resulted in 10% decrease in adverse patient events
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
ER Nurse
Royal Columbian Hospital New Westminster
06.2000 - 07.2004
- Provided direct care to average of 20 patients per shift in high-acuity emergency environment
- Administered emergency medications and treatments, reducing critical patient mortality rate by 8%
- Collaborated with physicians and specialists to deliver comprehensive emergency care, resulting in improved patient outcomes
- Elevated overall quality of care within the ER through participation in ongoing performance improvement initiatives such as root cause analysis or peer review processes.
- Provided seamless transition of care between departments or facilities through comprehensive handoffs that included vital information about each patient''s care plan.
Education
Bachelor of Science - Nursing
LTMG University College
Sion ,Mumbai06-1991
Master of Science - Nursing Administration
University of San Francisco
San Francisco, CA12-2016
Certified Emergency Nurse (CEN) - Nursing
British Columbia Institute of Technology
Burnaby, BC 06-2007
Critical Care Nursing - Nursing
British Columbia Institute of Technology
Burnaby, BC04-2009
Skills
- Multidisciplinary care coordination
- Hiring and Terminations
- Patient Counseling
- Nursing assignments
- Work Planning and Prioritization
- Staff Coaching and Mentoring
- Strong Clinical Judgment
- Critical Thinking
Timeline
ER Nurse Manager
Adventist Medical Center Glendale
05.2004 - 01.2025
RN ICU Dept
Children and Women Hospital Vancouver
07.2002 - 12.2004
ER Nurse
Royal Columbian Hospital New Westminster
06.2000 - 07.2004
Bachelor of Science - Nursing
LTMG University College
Master of Science - Nursing Administration
University of San Francisco
Certified Emergency Nurse (CEN) - Nursing
British Columbia Institute of Technology
Critical Care Nursing - Nursing
British Columbia Institute of Technology