Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ajitha Molakalapalli

Pleasanton,CA

Summary

Strategic product and engineering leader with 22 years of experience leading implementation of innovative products from inception to rollout with efficiency and speed in the Financial and Education industries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director of Product Management

Visa Inc
08.2022 - Current
  • Own Token Provisioning flows for Token Requestors and oversee all future enhancement requirements and token requester use cases
  • Co-authored think-big whitepapers about solutions to industry problems: Payments with Identity Initiative at Visa
  • Closely collaborated with project members to identify and quickly address problems.
  • Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.

SENIOR PRODUCT MANAGER

Study.com
06.2021 - 08.2022
  • Lead the K-12 “Teacher” product of the Study.com business
  • Develop a multi-year strategy to innovate and improve several aspects of “Teacher Journey” from onboarding to reporting
  • Collaborate with cross functional teams to gather and prioritize B2C and
  • B2B requirements that help improve retention and engagement of a teacher on the platform
  • Lead LMS integrations (Google Classroom, Canvas, Schoology, Classlink) on Study platform
  • Work with research and UX leaders to design and execute user research and userlytics initiatives
  • Work with head of sales and marketing to design and develop campaigns highlighting the value of the product
  • Consulted with product development teams to enhance products based on customer interest data.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Supported marketing teams, creating, deploying and optimizing campaigns for K-12 public schools.
  • Identified target markets for promotional efforts via statistical analysis of demographic information and previous usership figures.
  • Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
  • Provided training and support to sales team members.

FOUNDER & HEAD OF PRODUCT

Aham Learning
09.2016 - 05.2021
  • Conducted extensive research on emerging trends and gaps within K-12 education and capitalized on findings to develop a new product and services strategy
  • Lead customer-centered product design and coordinated all aspects of product development using agile methodologies to build a SaaS product in an attempt to scale the tutoring platform
  • Acquired first 100 customers within first 3 months of MVP launch and established product-market fit
  • Stay current with market trends to determine optimal pricing of services offered and manage pricing decisions periodically to achieve competitive position
  • Developed a marketing and sales strategy to reach and acquire B2C and
  • B2B customers
  • Was a part-time educator within organization teaching Math, Physics, and
  • Technology courses to K-12 students, belonging to different countries, to obtain first hand customer experience, which translates to product and service requirements
  • Developed an AI chatbot using IBM Watson product to handle first level customer service
  • Authored 9 articles highlighting specific solutions to education industry problems

SENIOR MANAGER

DATA TECHNOLOGY, PayPal
09.2010 - 04.2016
  • Set overall vision and provided product leadership for global team of 104 engineers and managers
  • Set direction and vision for large-scale data products supporting near real-time data replication using Golden Gate and ETL technologies
  • Deployed time-zone specific critical reporting for merchants, including for Apple and Dell,
  • Aligned to PayPal's long term strategy of supporting merchant businesses on platform
  • Led teams focused on data movement and transformation strategies for generating Risk models and Marketing campaigns
  • Led team to streamline extremely complex release processes to reduce release time, to improve data quality and to ensure adherence to service level agreements to customers
  • Led sprint planning, reviews and retrospectives
  • Evaluated employee performance and coached accordingly, increasing quality of work and employee retention
  • Consistently produced high-quality results to achieve Critical Talent Award(given to top 1%) multiple times in row.

SOFTWARE DEVELOPMENT MANAGER

PayPal
07.2006 - 09.2010
  • Led team of 20 architects and developers to prototype, design and implement numerous frameworks for continuous data load to data stores,data warehouses and data lakes that involve complex business rule transformations
  • Collaborated with senior leadership and cross functional operational and architecture teams to define requirements and build data products in order to sustain rapid business growth during holiday season
  • Researched and implemented new technological tools to optimize business process workflows
  • Trained and managed team of developers and discussed issues in order to provide resolution and apply best practices.
  • Managed software development reporting for PayPal's corporate reporting and business intelligence efforts.

TECHNICAL LEAD

CORE TECHNOLOGIES, PayPal
07.2004 - 07.2006
  • Implemented Data Acquisition strategy from scratch by adding newsoftware components and new infrastructure
  • Developed technical solutions to diverse operational problems arising fromgrowth of organization
  • Evaluated and adopted new technologies to address changing industryneeds
  • Liaised with customers, site operations team and management team tobetter understand customer needs and recommend appropriate solutions
  • Developed and maintained strong relationships to deliver exceptionalcustomer service and problem resolution
  • Lead team of 6 personnel focused on implementing solutions to dataacquisition and delivery for PayPal merchants.

SOFTWARE SYSTEMS ENGINEER

Sun Microsystems
06.1999 - 07.2004
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects
  • Created flowcharts, diagrams and other documentation
  • Managed use of various types of databases and configured, installed and upgraded new ones
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.

Education

Master of Science - Computer Science

Birla Institute of Technology
12.1998

Bachelor of Science - Computer Science Engineering

Andhra University
08.1994

Skills

  • Product Strategies
  • Partner Relationships
  • Sprint Planning
  • Product Roadmaps
  • Process Improvement Initiatives
  • Product Team Leadership
  • Go-To-Market Strategy
  • Client Meetings
  • Product Deployment
  • Presentations and Demonstrations
  • Data Acquisition
  • Operational Efficiency

Certification


Applied AI Specialization Certificate, IBM - April 2020

Executive Leadership Certificate, Cornell University - July 2011

BI, Data Warehousing and Data Mining Certificate, UC Berkeley - June 2003 .

Timeline

Director of Product Management

Visa Inc
08.2022 - Current

SENIOR PRODUCT MANAGER

Study.com
06.2021 - 08.2022

FOUNDER & HEAD OF PRODUCT

Aham Learning
09.2016 - 05.2021

SENIOR MANAGER

DATA TECHNOLOGY, PayPal
09.2010 - 04.2016

SOFTWARE DEVELOPMENT MANAGER

PayPal
07.2006 - 09.2010

TECHNICAL LEAD

CORE TECHNOLOGIES, PayPal
07.2004 - 07.2006

SOFTWARE SYSTEMS ENGINEER

Sun Microsystems
06.1999 - 07.2004

Master of Science - Computer Science

Birla Institute of Technology

Bachelor of Science - Computer Science Engineering

Andhra University

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Ajitha Molakalapalli