Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ajla Hajder-Ahmetovic

Newington

Summary

Customer focused pharmacy technician delivering compassionate, HIPAA compliant patient care and frontline customer support in a high volume retail pharmacy. Experience with prescription processing, medication preparation and labeling, and resolving complex insurance and billing inquiries. Bilingual in Bosnian and currently pursuing a Bachelors of Science in Nursing. Team player with strong attention to detail, time management, and problem solving skills.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
08.2023 - Current
  • Support pharmacists by accurately entering prescriptions and entering patient data into pharmacy systems while maintaining strict HIPAA confidentiality. Prepare and label medications, and assist customers at the counter and by phone, resolving insurance and billing inquiries. Maintain a clean, compliant workspace and follow pharmacy safety protocols.

Service Coordinator

AmeriCorps VISTA
10.2022 - 07.2023
  • Developed strategies for improving customer experience with the organization's services. Organized and supervised daily activities for students in the after-school program. Assisted with homework assignments, projects, and tests. Ensured safety of all participants at all times while participating in after-school program events. Organized recreational activities such as sports tournaments or arts and crafts sessions.

Education

Bachelor of Science - Nursing

Arizona College of Nursing
East Hartford
12-2027

Skills

  • Time management
  • Customer Service
  • Team collaboration
  • Problem Solving
  • Foreign Language
  • Confidentiality and HIPAA

Languages

Bosnian

Timeline

Pharmacy Technician

CVS Pharmacy
08.2023 - Current

Service Coordinator

AmeriCorps VISTA
10.2022 - 07.2023

Bachelor of Science - Nursing

Arizona College of Nursing