Ajla Rahmanovic
Oak Lawn
Summary
Dynamic Medical Assistant with extensive experience at IDHS, Uropartners and InVia Fertility adept at managing medical records and ensuring HIPAA compliance. Proven ability to enhance patient relations and streamline office operations, contributing to improved revenue collection. Skilled in electronic medical records and proactive in communication, fostering collaboration among healthcare teams for optimal patient care.
As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Inviafertility
Hoffman Estates
09.2025 - Current
- Facilitated patient intake and documentation for fertility consultations.
- Scheduled and confirmed appointments for patients seeking reproductive services.
- Collected and processed patient samples, adhering to safety protocols.
- Educated patients on treatment options and procedures.
- Coordinated communication among patients, physicians, and healthcare teams.
- Maintained cleanliness and organization of clinical areas to uphold safety standards.
- Measured vital signs and documented medical histories accurately.
- Contacted pharmacies to submit and refill prescriptions efficiently.
Personal Care Assistant
IDHS
09.2019 - Current
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Assisted patient with self-administered medications.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Planned activities to encourage movement, stretching, and strength building.
Medical Assistant/Receptionist
Uropartners
01.2023 - 05.2025
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Improved office organization by maintaining accurate patient records and filing systems.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
- Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
- Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
- Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Education
High School Diploma -
Oak Lawn Community High School
05-2020
Associate of Science - Medical Assisting
Lincoln College of Technology
11-2022
Skills
- Patient care and support
- Medical records management
- Vital signs assessment
- Team collaboration and coordination
- HIPAA compliance
- Customer service excellence
- Effective communication skills
- Attention to detail
- Blood culture and specimen collection
- Venipuncture and multi-sample collection
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
Languages
Bosnian
Native or Bilingual
Timeline
Medical Assistant
Inviafertility
09.2025 - Current
Medical Assistant/Receptionist
Uropartners
01.2023 - 05.2025
Personal Care Assistant
IDHS
09.2019 - Current
High School Diploma -
Oak Lawn Community High School
Associate of Science - Medical Assisting
Lincoln College of Technology