Ajok Tong

Team Member

Jimmy John's Sandwiches

10.2023 - 02.2025

Learned all required tasks quickly to maximize performance.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
Monitored inventory levels, reporting shortages to management for timely restocking.
Maintained knowledge of menu items to make recommendations and upsell effectively.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Used proper techniques to prepare food and ingredients.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Cultivated warm relationships with regular customers.
Utilized POS system to receive and process food and beverage orders.
Verified prepared food met standards for quality and quantity before serving to customers.
Monitored food quality and freshness throughout day.
Assisted with inventory counts and stocking of merchandise.
Prepared food items according to quality standards, ensuring freshness and presentation.
Collaborated with team members to maintain cleanliness and organization in dining areas.