Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ajoke Adigun

Ajoke Adigun

Atlanta,GA

Summary

Customer service representative with a proven track record in leading virtual sales operations and managing customer relationships to enhance satisfaction and drive revenue growth. Skilled in conflict resolution, time management, and negotiation, leveraging these abilities to foster long-term business relationships. Passionate about collaborating with cross-functional teams to implement tailored solutions and improve customer retention.

Professional with robust experience in radiology scheduling, adept at managing appointments, coordinating with medical staff, and ensuring smooth workflow. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skills include patient communication, scheduling software, and problem-solving. Known for reliability and efficiency in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Radiology Scheduler

Stamford Health
Atlanta, GA
03.2025 - 02.2026
  • Scheduled patient appointments efficiently using electronic health record systems.
  • Coordinated with radiologists to optimize daily schedules and reduce patient wait times.
  • Managed communication between patients and healthcare providers regarding imaging procedures.
  • Ensured accuracy in patient information entry and maintained confidentiality protocols.
  • Monitored appointment cancellations and rescheduled patients promptly to minimize disruptions.

Customer service representative

Arise platform
04.2023 - 01.2025
  • Handled diverse customer inquiries via phone and chat, resolving complex issues while maintaining high satisfaction rates and minimal response times
  • Provided empathetic support to customers across multiple channels, developing strong relationships and ensuring first-contact resolution
  • Documented customer interactions meticulously in CRM system, enabling seamless case management and improved team collaboration

Sales representatives

Arise platform
Atlanta
02.2022 - 03.2023
  • Led virtual sales operations, managed customer relationships, and delivered solutions to enhance client satisfaction while driving revenue growth
  • Collaborated with cross-functional teams to identify customer needs and implement tailored solutions, fostering long-term business relationships

Education

No Degree -

Computer Systems Institute
Boston
07.2019

Skills

  • Conflict Resolution
  • Time Management
  • Negotiation Skills
  • Problem Solving
  • Customer Retention

Timeline

Radiology Scheduler

Stamford Health
03.2025 - 02.2026

Customer service representative

Arise platform
04.2023 - 01.2025

Sales representatives

Arise platform
02.2022 - 03.2023

No Degree -

Computer Systems Institute
Ajoke Adigun