
Certified Clinical Medical Assistant graduated in 2025. I have 4+ years of professional experience in
customer service, cash register, and basic math. Experienced in assisting with physical, pediatric, and eye exams; and
taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and
insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances.
Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics,
cardiology, disease states, and minor in-office surgery procedures. Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Excellent phone etiquette, Strong
customer service, and Effective communication
• Facilitated efficient retrieval and packaging of online grocery orders
• Provided excellent customer service during order handoff
• Ensured order accuracy and timely delivery to customer vehicles
• Maintained inventory accuracy and managed product storage
Communication
Customer Service
Building Rapport
Problem Solving
Excellent phone etiquette
Strong customer service
Effective communication
Maintaining medical records
Managing medical billing and insurance authorizations
Scheduling patient appointments and procedures
Conducting medical office finances