AKALI JACK
Katy,TX
Summary
I am a trained detail-oriented tech with expertise in pharmacy billing and prior authorizations that has been gained over 15 years in the healthcare industry. I am Safety-conscious and well-organized, with extensive experience working with insurance companies, prescribers, and individuals to resolve problems. I am also a Professional who is well-organized and respectful keeps a flexible schedule and adapts to changing business and customer needs. I am Team-oriented and commiued to delivering exceptional customer service in a collaborative manner. I am dedicated to learning, growing, and succeeding in any healthcare field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
United Healthcare Group
Houston, TX
03.2021 - Current
Data Entry Pharmacy Technician
Empower Pharmacy
Houston, TX
09.2020 - 05.2021
- Added and updated patient information
- Laboratory Practices
- Quality assurance and control
- Receiving incoming supplies
- Medicare and Medicaid process
- Assisting pharmacists
- Data entry
- Updating medication histories
- Confidentiality and HIPAA
- Patient education and counseling
- Monitoring and recording prescription refills and collaborating with pharmacists to ensure dosages, pill counts, and additional information is correct
- Non-routine issues such as third-party billing, computer system, and customer service issues were resolved by me
- Stocked, labeled, and inventoried medication to keep accurate records
- Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors
- Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency
PAR
VitalCare
Meridian, MS
08.2018 - 09.2020
- Basic customer service duties
- Billing and collecting payments
- Prior authorizations, interviewing patients to determine how they can be assisted in receiving authorizations
- Responsible for assisting with medical documentation to expedite approvals
Pharmacy Technician
Cardinal Health
Davenport, IA
01.2017 - 06.2020
Certified IV Pharmacy Technician
Select Specialty Hospital
Davenport, IA
10.2015 - 09.2019
- Preparations of mixing IV bags for patients, received and verified prescriptions
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders
- Reduced supply shortages by keeping a close eye on inventory and placing replenishment orders before it ran out
- Worked closely with physicians and representatives from insurance companies to ensure that prescription discrepancies were quickly resolved
- Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency
- Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision
- Was responsible for a variety of pharmacy operations with a strong focus on accuracy, efficiency, and service quality
Compounding Pharmacy Technician
Main at Locust Pharmacy Clinic and Medical Supplies
Davenport, IA
07.2014 - 02.2019
- Responsible for creating compound medication for hospital and nursing homes
- Receiving orders, measuring quantities, mixing ingredients, packaging medications, and record keeping
- Kept track of the ordering of pharmacy medication stock in order to keep inventory streamlined and costs low
- Created and updated patient profiles to include current information such as medications and insurance information
- Non-routine issues such as third-party billing, computer system, and customer service issues were resolved by me
- Worked closely with physicians and representatives from insurance companies to ensure that prescription discrepancies were quickly resolved
- Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency
Education
MedicaJ Assisting - Diploma -
Brown Mackie College
Beuendorf, IA01.2016
Pharmacy Technology -
East Mississippi Community College
Scooba, MS01.2005
Skills
- Drug utilization review
- FDA Drug Safety Guidelines
- Pharmaceutical sales and services
- FDA and ICH Guidelines
- Processing payments
- Advanced math skills
- Pharmacy and customer records management
- Regulatory compliance
- Drug inventory management
- Intravenous admixture preparation
Certification
- First Aid/CPR Certified
- CPHT
- Non certified, Medical Assistant (Diploma)
Timeline
Pharmacy Technician
United Healthcare Group
03.2021 - Current
Data Entry Pharmacy Technician
Empower Pharmacy
09.2020 - 05.2021
PAR
VitalCare
08.2018 - 09.2020
Pharmacy Technician
Cardinal Health
01.2017 - 06.2020
Certified IV Pharmacy Technician
Select Specialty Hospital
10.2015 - 09.2019
Compounding Pharmacy Technician
Main at Locust Pharmacy Clinic and Medical Supplies
07.2014 - 02.2019
MedicaJ Assisting - Diploma -
Brown Mackie College
Pharmacy Technology -
East Mississippi Community College