Akash Kadakiya
SOUTH ELGIN,IL
Summary
With a proven track record at Huntington National Bank, I excel in enhancing client relationships through personalized financial advice, demonstrating key strengths in financial planning and customer relationship management. My leadership at TCF National Bank significantly improved team productivity and customer satisfaction, showcasing my ability to merge technical expertise with exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Financial Relationship Banker
Huntington National Bank
03.2019 - Current
- Enhanced client relationships by providing personalized financial advice and solutions.
- Supported customer retention efforts by proactively addressing banking inquiries and concerns.
- Developed strong rapport with clients, enhancing trust and satisfaction.
- Maximized customer loyalty with tailored banking solutions and exceptional service.
Supervisor
TCF National Bank
08.2017 - 03.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Jewel Osco
04.2016 - 07.2017
- Processed customer transactions efficiently and accurately.
- Handled cash drawer operations with accuracy and efficiency, ensuring smooth transaction processing.
Cashier/ Pharmacy Tech
Walmart
03.2014 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Dunkin Dounts
06.2013 - 02.2014
- Operated the register to process customer transactions accurately and efficiently.
- Prepared sandwiches efficiently to meet customer orders.
- Supervised team members to ensure efficient workflow and customer satisfaction.
Education
Associate Of Applied Business - Accounting And Finance
Elgin Community College
Elgin, ILSkills
- Customer relationship
- Financial advice
- Account management
- Loan processing
- Risk assessment
- Financial planning
- Sales strategies
- Branch operations
- Networking skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Professional Working
Timeline
Financial Relationship Banker
Huntington National Bank
03.2019 - Current
Supervisor
TCF National Bank
08.2017 - 03.2019
Cashier
Jewel Osco
04.2016 - 07.2017
Cashier/ Pharmacy Tech
Walmart
03.2014 - 05.2016
Cashier
Dunkin Dounts
06.2013 - 02.2014
Associate Of Applied Business - Accounting And Finance
Elgin Community College
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