Dynamic leader with a proven track record at Super 8 Hotel, excelling in operations management and team building. Spearheaded strategies boosting sales and profitability, achieving high employee satisfaction. Skilled in budgeting and fostering client relationships, demonstrating exceptional problem resolution abilities.
Overview
6
6
years of professional experience
Work History
General Manager
Super 8 Hotel
12.2022 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee evaluations, and contract details.
General Manager
RODEWAY INN CHOICE HOTELS
10.2021 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
GARDEN INN
04.2021 - 10.2021
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Front Desk Manager
Baymont Inn & Suit Hotel
03.2019 - 02.2021
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Prepared weekly employee work schedules to meet operational needs.
Entered and updated sensitive customer information during check-ins and room changes.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Front Desk Receptionist
Super 8 Hotel
12.2018 - 02.2019
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist
ECONOLODGE
08.2018 - 11.2018
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Stocker
Walmart
08.2018 - 11.2018
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Education
BBA - Business Administration And Management
SWAMI VIVEKAND UNIVERSITY
INDIA
08.2015
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Timeline
General Manager
Super 8 Hotel
12.2022 - Current
General Manager
RODEWAY INN CHOICE HOTELS
10.2021 - Current
General Manager
GARDEN INN
04.2021 - 10.2021
Front Desk Manager
Baymont Inn & Suit Hotel
03.2019 - 02.2021
Front Desk Receptionist
Super 8 Hotel
12.2018 - 02.2019
Front Desk Receptionist
ECONOLODGE
08.2018 - 11.2018
Stocker
Walmart
08.2018 - 11.2018
BBA - Business Administration And Management
SWAMI VIVEKAND UNIVERSITY
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