Compassionate Patient Care Technician with a solid background in patient support and electronic health records management. Known for attention to detail and teamwork, ensuring quality care and swift response to patient needs.
Overview
5
5
years of professional experience
Work History
Server
The Melting Pot Restaurants Inc.
Harrisburg, Pennsylvania
01.2022 - Current
Provided exceptional customer service in a fast-paced dining environment.
Assisted guests in selecting menu items and explaining cooking styles.
Maintained cleanliness and organization of dining areas and utensils.
Processed guest payments accurately using point-of-sale systems.
Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
Trained new servers on restaurant policies and service standards.
Patient Care Technician
UPMC
Mechanicsburg, Pennsylvania
12.2020 - Current
Assisted nursing staff with daily patient care activities.
Monitored vital signs and reported changes to medical team.
Maintained cleanliness and organization in patient care areas.
Supported patients with mobility and daily living tasks.
Documented patient information accurately in electronic health records.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Performed EKGs, phlebotomy, and other laboratory tests as directed by RN.