Dedicated crew member proficient in customer service, food handling, preparation, and point-of-sale transactions. Hard worker with a record of on-time shift arrival and willingness to stay late to complete orders. Also, a reliable warehouse associate successful at handling high-volume, physically-challenging work, standing for long periods, and moving with ease. Excellent physical stamina, teamwork capabilities, and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Hi, I’m
Akayseon Bounds
Atlanta,GA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Steak N Shake
Crew Member
12.2022 - 02.2023
Job overview
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to 100's of customer complaints or requests and resolved issues without the need to escalate.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness.
Amazon
Fulfillment Associate
09.2022 - 12.2022
Job overview
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments.
- Used hand-held devices and computers to record and monitor 10% of inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and properly stocked.
Checkers & Rally's Drive-In Restaurants
Crew Member / Trainer
09.2021 - 09.2022
Job overview
- Cleaned tools, plates, trays and areas according to requirements.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Taco Bell
Crew Member / Trainer
05.2021 - 08.2021
Job overview
- Trained other employees in customer service, food safety and performance requirements.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
McDonald's Corporations
Crew Member
06.2020 - 09.2020
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Champs Sports
Store Associate / Stocker
06.2019 - 12.2019
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Blessed Bellies LLC
Promotional Representative
01.2016 - 12.2016
Job overview
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Planned and organized sampling events by working hand-in-hand with managers and leaders.
Education
University High SchoolOrange City, FL
High School Diploma
05.2022
University Overview
Skills
- Menu Memorization
- Ingredient Preparation
- Ingredient Restocking
- Cooking Procedures
- Customer Order Fulfillment
- Order Picking and Processing
- Picking and Processing
- Customer Satisfaction
Certification
Food Handler Certified. Obtained certification in the Summer of 2020.
Timeline
Crew Member
Steak N Shake
12.2022 - 02.2023
Fulfillment Associate
Amazon
09.2022 - 12.2022
Crew Member / Trainer
Checkers & Rally's Drive-In Restaurants
09.2021 - 09.2022
Crew Member / Trainer
Taco Bell
05.2021 - 08.2021
Crew Member
McDonald's Corporations
06.2020 - 09.2020
Store Associate / Stocker
Champs Sports
06.2019 - 12.2019
Promotional Representative
Blessed Bellies LLC
01.2016 - 12.2016
University High School
High School Diploma