Akberet Abraham
Richardson,TX
Summary
Administrative Assistant with proven expertise in organizational and communication skills, enhancing office efficiency at AE Trucking LLC. Skilled in managing complex schedules and delivering exceptional customer service in fast-paced environments. Detail-oriented and self-motivated, capable of handling multiple tasks while ensuring accurate reporting and smooth operations. Strong ability to work independently or collaboratively to achieve timely and precise clerical outcomes.
Overview
27
27
years of professional experience
4
4
Certifications
Work History
Administrative Assistant
AE Trucking LLC
Richardson, TX
01.2021 - Current
- Coordinated information flow to enhance team collaboration.
- Managed daily administrative tasks for efficient office operations.
- Responded to employee inquiries and complaints, fostering a supportive environment.
- Answered phone calls and relayed messages to ensure timely communication.
- Set up and maintained manual and computerized filing systems for organized information storage.
- Prepared reports and documents for internal meetings and presentations.
- Maintained inventory of office supplies, ordering materials as required.
- Dispatched drivers and provided necessary support for operational needs.
Caregiver
Twin Rivers Assistant Living
Richardson, Texas
01.2023 - 09.2025
- Supported clients with daily living activities and personal care needs.
- Ensured the cleanliness and safety of environments for clients and caregivers.
- Communicated health updates effectively with healthcare professionals.
- Documented client progress and maintained accurate care records consistently.
- Coordinated transportation for clients to medical appointments and social engagements.
Delivery Driver
United Parcel Service (UPS)
Dallas, TX
11.2020 - 01.2025
- Delivered freight between facility and customer locations, ensuring timely service.
- Maintained accident-free driving record by adhering to traffic laws and safety protocols.
- Prepared and executed deliveries on assigned routes using personal vehicle.
- Obtained customer signatures for receipt of high-value products.
Patient Care Technician
Specialist Hospital
Columbus, OH
01.2016 - 08.2019
- Monitored patients’ vital signs, reporting changes to nursing staff for timely intervention.
- Documented patient information accurately in electronic health record systems.
- Updated healthcare team on patients’ conditions to support informed decision-making.
- Provided compassionate care by addressing patients’ concerns and inquiries attentively.
- Assisted in repositioning and transferring patients between beds, wheelchairs, and seats.
- Supported patients with bathroom needs and dressing to enhance comfort.
- Tracked food and liquid intake to ensure proper nutrition.
- Prepared necessary tools and supplies to assist medical staff during procedures.
Administrative Assistant to Managing Director
TOTAL Eritrea Sh. Co.
12.2009 - 01.2014
- Supported Director in developing and executing comprehensive business strategy.
- Oversaw daily operations to ensure smooth workflow and adherence to policies.
- Facilitated compliance with regulations and internal standards across all departments.
- Managed staffing responsibilities, including hiring, training, and performance evaluations.
- Contributed to budget planning processes for effective financial management.
- Tracked and managed expenses to maintain budgetary controls.
- Coordinated event scheduling to optimize resource allocation.
- Represented company at various events to enhance community presence.
Administrative Assistant
UNHCR
02.2005 - 12.2009
- Scheduled appointments and answered phones to facilitate efficient office operations.
- Conducted pre-screening interviews to assess client needs effectively.
- Escorted clients to appointments, ensuring a welcoming experience.
- Maintained communication and follow-up with clients for continuous support.
- Managed case files, paperwork, and reporting requirements for compliance.
- Processed applications and documentation to ensure timely service delivery.
Secretary
Eritrea Coastal Marine Project
10.2002 - 01.2005
- Greeted visitors and directed them to appropriate departments or individuals.
- Answered telephones and responded to inquiries via phone or email.
- Booked meeting rooms, set up conference calls, and recorded minutes during meetings.
- Performed administrative tasks, including filing and photocopying documents.
- Composed emails, memos, and letters for internal communication.
- Developed office procedures and maintained record systems for efficiency.
- Managed database entry and organized client files for easy access.
- Ordered and maintained office supplies to ensure operational readiness.
Laboratory Assistant
Ghriar Hospital Massawa
Massawa , Eritrea
01.1999 - 01.2002
- Executed precise preparation of laboratory samples for testing and analysis.
- Maintained cleanliness and organization of laboratory equipment and workspaces.
- Followed standard procedures to prepare samples for analysis.
- Performed routine maintenance by cleaning glassware and lab equipment.
- Obtained samples for testing in accordance with established protocols.
- Accurately documented test results in laboratory information systems.
- Managed inventory of lab supplies to ensure daily operational readiness.
Telemetry Technician
Select Specialist Hospital
- Responsibility for continuously watching and ensuring appropriate and timely response to alarms.
- Verifying correct identification of basic rhythms, lethal rhythms, and artifacts.
- Maintain EKG monitor alarms and respond to all alarms as needed
Food Service
Shepherd Christian School and Little Lambs Children’s Center
- Prepared and cooked meals, snacks, and beverages according to standardized recipes and daily menus.
- Serve food to students efficiently and courteously
- Maintain cleanliness of the kitchen, serving areas, tables, and equipment; was dishes, swept, and mopped floors.
- Assist with receiving food deliveries, stocking supplies, and maintaining inventory records
- Maintain logs and records related to daily food production, inventory
- Adhere to all food safety, health, and sanitation guidelines and school policies
Education
Business Management -
SMAP Institution of Training, Education, Research & Consultancy
Asmara, Eritrea12.2012
Skills
- Microsoft Office and Windows proficiency
- Reporting and documentation
- Communication skills
- Organizational abilities
- Problem-solving expertise
- Strong work ethic
- Self-motivation
- Time management
- Confidentiality respect
- Customer service excellence
- Quick learner of new systems
- Email management
Certification
• National Retail Federation Foundation Retail Specialist Certification
• Patient Care Technician Certification - Larock Health Academy
• Patient Care Technician Certification - Larock Health Academy
Volunteer Experience
- Catholic Charity Dallas Food Pantry, Dallas, TX
- Richardson Independence School District, Helping teacher in student field trip & others.
Coursework
- Accounting
- Leadership
- Time Management
- Patients Care Technician
Languages
Amharic
Full Professional
Tigrina
Full Professional
Arabic
Limited
Timeline
Caregiver
Twin Rivers Assistant Living
01.2023 - 09.2025
Administrative Assistant
AE Trucking LLC
01.2021 - Current
Delivery Driver
United Parcel Service (UPS)
11.2020 - 01.2025
Patient Care Technician
Specialist Hospital
01.2016 - 08.2019
Administrative Assistant to Managing Director
TOTAL Eritrea Sh. Co.
12.2009 - 01.2014
Administrative Assistant
UNHCR
02.2005 - 12.2009
Secretary
Eritrea Coastal Marine Project
10.2002 - 01.2005
Laboratory Assistant
Ghriar Hospital Massawa
01.1999 - 01.2002
Telemetry Technician
Select Specialist Hospital
Food Service
Shepherd Christian School and Little Lambs Children’s Center
Business Management -
SMAP Institution of Training, Education, Research & Consultancy