Akeel Brown
Naples
Summary
Offering positive attitude and willingness to learn and grow in beach environment. Brings foundational understanding of safety procedures and customer service, coupled with ability to handle equipment and maintain cleanliness. Ready to use and develop organizational and multitasking skills in Desired Position role.
Professional with strong background in hospitality and guest services. Known for facilitating smooth operations, ensuring clean and safe environment, and enhancing guest experiences. Effective collaborator who adapts to changing needs, ensuring seamless teamwork and reliable service. Skilled in customer interaction, problem-solving, and maintaining high standards of cleanliness and organization.
Developed strong customer service and safety skills in dynamic beach setting. Successfully managed equipment and maintained high standards of cleanliness. Seeking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Dishwasher
Dylans
07.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Beach Attendant
Naples Grande Beach Resort
01.2024 - 09.2024
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Supported revenue growth by upselling beach amenities such as cabanas, lounge chairs, and water sports activities.
- Collaborated with team members to provide seamless service for large events and group bookings.
Beach Attendant
Naples Grande Beach Resort
12.2022 - 12.2023
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Handled credit card transactions accurately while renting out beach equipment, ensuring proper accounting procedures were followed.
- Collaborated with team members to provide seamless service for large events and group bookings.
- Assisted guests with renting and setting up umbrellas, beach chairs, paddle board , kayaks and paddle boards and collected items at closing to maintain inventory.
- Worked alongside security personnel to ensure adherence to established safety protocols, maintaining a secure environment for guests.
Education
Hospitality And Tourism Management
Moneague College
Jamaica, St. Ann07.2020
Tourism And Hospitality
Steer Town Academy
Jamaica, St.ann07.2018
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Heavy lifting
- Punctuality
- Problem-solving
- Efficient cleaning
- Customer service excellence
- Restocking skills
Timeline
Dishwasher
Dylans
07.2024 - Current
Beach Attendant
Naples Grande Beach Resort
01.2024 - 09.2024
Beach Attendant
Naples Grande Beach Resort
12.2022 - 12.2023
Hospitality And Tourism Management
Moneague College
Tourism And Hospitality
Steer Town Academy
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