Angelic Keels
Infomatics Specialist
Atlanta,GA
Summary
People-focused and Collaborative Informatics Specialist. Leading business-critical success and healthcare solution implementations. Recognized for producing accurate, timely reports and meeting stringent deadlines. Well-versed in cataloging patient data and records and developing new methods of managing patient information. Familiar with structures and functions of complex database technologies paired with extensive understanding of vocabulary and commonalities of large information systems.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Implementation Project Manager / Senior Lead Consultant
Informatics
01.2020 - Current
- Orchestrated successful implementation of cutting-edge healthcare software solutions for hospital systems, overseeing all aspects from partner integrations to post-launch activities, ensuring seamless operations.
- Led EPIC, Siemens, Cerner, and McKesson go-live initiatives for diverse EMR Modules, driving impactful transformations in healthcare delivery.
- spearheaded end-to-end recruiting process, cultivating enduring relationships with top-tier technicians to assemble project teams, and effectively managing travel logistics through strategic delegation.
- Strategically reviewed project roadmaps to optimize resource allocation, ensuring timely delivery by aligning technician support levels with project deadlines, while maintaining clear communication of objectives and timelines.
- Acted as pivotal liaison between project teams and client stakeholders, providing comprehensive status updates, and expert guidance, and adeptly addressing customization requests.
- Implemented robust change management strategies to facilitate seamless adoption, delivering tailored training sessions to empower users across various healthcare domains including Ambulatory, Anesthesia, Pediatrics, Inpatient, Order Management, and EMAR functionalities.
- Oversaw a large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
EMR Healthcare Informatics Specialist
Zeal Consultants
01.2015 - 01.2020
- Formulated and operationalized workflow strategies for client guarantee
- Train end-users and Led teams in training, workflow analytics, and auditing (pre-golive and post-golive)
- Understanding client needs, determining milestones and end goals, developing roadmaps, establishing timelines, allocating resources, and piloting programs to conclusion
- Epic, Cerner, Siemens, and McKesson Implementation Liaison
- Conducted impact analysis and implemented strategic change management tactics to transition end users and stakeholders to new processes, increasing adoption rates and minimizing costs
- Provider Liaison
- Partnered with senior leaders to drive change-sponsorship success and stimulate an organization-wide risk awareness mindset
- Established project management protocols, processes, and best practices, and led teams
- Provided expert guidance and advice on risk-related matters, providing oversight, commentary, and strategy analysis, regarding company initiatives
- Led and managed projects of complex risk, overseeing timelines and resource allocation, auditing, and testing, and providing both advanced analyses and specialized reporting to support business partners
- Built stakeholder alignment in leading projects and provided subject matter expertise and guidance at the senior level
- Created repeatable analysis framework and continuously elevated and evolved analytical processes
- Led teams and mentored junior contributors in industry best practices for risk management
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
Master of Business - Project Management & Operations
Southern New Hampshire University-Online
05.2025
Bachelor of Science - Criminology
Southern University
Baton Rouge, LA05.2009
Skills
- Microsoft
- Excel
- PowerPoint
- Adobe
- Outlook
- System Implementations
- Budget Management
- Team Leadership
- Resource Allocation
- Strategic Planning
- Risk Mitigation
- Strategic Partnerships
- Team Development
- Workflow Mapping
- Client Success
- Client Training
- Strategic Thinking
- Customer Care
- Cost reduction and containment
- Superlative Communication
- Superb Writing
- Coaching and Mentoring
- Quality Assurance
- Contract Development
- Conflict Resolution
- Cross-Functional Collaboration
PROFESSION
INFOMATICS SPECIALIST
Certification
- Certificate in Cyber Security Infrastructure (2020)
- Life Coaching Academy Certification (2019)
Accomplishments
- Consistently achieved 100% success rate on over 90% of projects managed, ensuring adherence to budgetary constraints and surpassing all deadlines.
- Spearheaded the development of "Training 101" manuals and support centers, resulting in heightened team efficiency and error reduction.
- Provided guidance, training, and mentorship to a vast network of over 4,000 consultants and 75 leads, along with 22,500+ medical personnel.
- Streamlined client training duration from a week to 2-3 days through the implementation of refined training methodologies and the recruitment of top-tier training talent.
- Implemented strategic staffing optimizations, leveraging lower-tier compensation models and extended on-site durations to facilitate seamless project transitions.
- Produced comprehensive eLearning content servicing over 50 healthcare systems, enhancing educational accessibility and efficacy.
- Successfully executed 25 personalization labs for EMR Applications, demonstrating proficiency in tailored solution development.
- Orchestrated workflow testing initiatives across a broad spectrum of 50+ healthcare systems nationwide, ensuring seamless integration.
- Completed 100 projects across 50+ healthcare systems, 30+ clinics, and 13 urgent care facilities, consistently delivering on client expectations and organizational objectives.
- Accumulated over a decade of expertise in driving customer success through the adept implementation, training, and guidance of end-users, aligning workflows with organizational culture and exceeding client expectations.
Languages
Spanish
Limited Working
Affiliations
- Make Eeveryday Count
Timeline
Implementation Project Manager / Senior Lead Consultant
Informatics
01.2020 - Current
EMR Healthcare Informatics Specialist
Zeal Consultants
01.2015 - 01.2020
Master of Business - Project Management & Operations
Southern New Hampshire University-Online
Bachelor of Science - Criminology
Southern University
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