Adell Rowe
Summary
Motivated business professional bringing over two decades of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
24
24
years of professional experience
Work History
Care Assistant
Ashland's Care Home
Sale, Manchester
04.2023 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
Store Owner/Manager
Adell's Variety Store
Port Antonio, Portland
01.2012 - 02.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Prepared annual budgets with controls to prevent overages..
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Managed day-to-day business operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
Data Entry Clerk
Kamal's Variety Store
Port Antonio, Portland
01.2008 - 03.2010
- Followed data entry protocols, rules and regulations.
- Corrected data entry errors to prevent duplication or data degradation.
- Developed data entry policies and procedures in compliance with company standards.
- Sorted documents and maintained organized filing process.
- Analyzed current data records to provide detailed reports.
- Completed data entry tasks with accuracy and efficiency.
- Checked for accuracy by verifying data and records after pricing goods.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Created spreadsheets for more efficient recordkeeping.
Store Clerk/Cashier
Harris Furniture Store
Port Antonio, Portland
03.2000 - 06.2005
- Performed inventory control, such as counting, and stocking merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Set up new sales displays each week with fresh merchandise.
- Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Diploma - Accounting
Duff's Business College
Kingston, Jamaica08.1999
High School Diploma -
Titchfield High School
Port Antonio, Portland06.1995
Skills
- Contract Negotiation Expertise
- Verbal and Written Communication
- Staff Management
- Business Development
- Business Planning
- Verbal and Written Communication
- Time Management
- Telephone Skills
- Customer Service
- Data Entry
Timeline
Care Assistant
Ashland's Care Home
04.2023 - Current
Store Owner/Manager
Adell's Variety Store
01.2012 - 02.2023
Data Entry Clerk
Kamal's Variety Store
01.2008 - 03.2010
Store Clerk/Cashier
Harris Furniture Store
03.2000 - 06.2005
Diploma - Accounting
Duff's Business College
High School Diploma -
Titchfield High School